Casino Shift Manager Assistant jobs in Colorado Springs, CO
Casino Shift Manager Assistant assists the shift manager with casino activities during an assigned shift. Coordinates casino gaming operations activities with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager Assistant ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager Assistant enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a manager. The Casino Shift Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Casino Shift Manager Assistant typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Casino Shift Manager Assistant jobs
Assistant Manager - Surveillance
- Ute Mountain Casino Hotel
-
Cortez, CO
FULL_TIME
-
Assistant Manager - Surveillance
Summary/Objective:The Surveillance Assistant Manager at Ute Mountain Casino Hotel is integral to the casino's security, supporting the Surveillance Manager in overseeing surveillance operations. This role encompasses monitoring casino activities, adhering to strict internal controls, and ensuring compliance with various gambling regulations. Responsibilities extend to personnel management, including training and performance evaluation, and maintaining high operational standards in surveillance activities. The position demands a strong command of surveillance systems, an understanding of equipment maintenance and upkeep, acute situational awareness, and effective interdepartmental communication.
The primary objective of this role is to uphold the safety and security standards of the casino environment. This involves demonstrating leadership qualities, maintaining focus in a dynamic setting, keeping equipment operational, maintaining discipline in surveillance activities, knowing when to escalate, and collaborating with other departments to ensure the highest level of security. The Assistant Manager is expected to be physically and mentally prepared for the demands of the role, including managing stressful situations and adapting to changing circumstances. A commitment to continuous professional development, confidentiality, and creating a positive guest experience is essential. The goal is to contribute effectively to the Ute Mountain Casino Hotel’s overarching mission of providing a safe, secure, and enjoyable environment for all patrons and staff.
Qualifications:General:- Must be at least 21 years old to obtain a UMUGC Key License (required). Must be able to pass the UMUGC and CG background investigations (no financial crimes or other felonies).
- Must have valid driver’s license.
Education:- Associate’s degree (or higher) in criminal justice or a related field preferred.
- Relevant experience may be substituted for higher education in some cases.
Certifications:No certifications are required for this role.
Experience:- Minimum 2 years in casino security or equivalent required, with at least 1 year of supervisory experience required.
- Relevant education may be substituted for experience in some cases.
Knowledge, Skills, & Abilities:Knowledge:- Advanced understanding of security, surveillance practices, surveillance systems, camera operations, monitoring techniques, “red flag” behavioral ques, equipment maintenance, and other related concepts.
- In-depth understanding of applicable tribal, state, and federal regulations as they pertain to casino operations.
- Working knowledge of cheating and fraud techniques.
- Understanding of security protocols and procedures specific to gaming and casino environments.
- Basic understanding of management concepts.
- Understanding of risk assessment and management principles as they apply to casino security and surveillance.
Skills:- Strong communicative skills; ability to read, write, and speak English with correct spelling, grammar, syntax, structure and delivery.
- Leadership skills with the ability to effectively assist in the supervision, training, and management of surveillance personnel.
- Proficient in all surveillance related activities, skilled in professionally monitoring personnel and guests, maintaining confidentiality, and pattern identification.
- General teamwork and collaboration.
- Problem solving and situational awareness.
Abilities- Ability to identify uncommon activities and behaviors. Ability to use knowledge of cheating and fraud techniques to identify potential offenders. Ability to recognize safety risks and alert proper personnel to ensure the continued safety of all patrons and personnel of the casino.
- Ability to motivate, train, coach, and manage a diverse team, fostering a positive work environment and culture.
- Capable of making informed and timely decisions, especially in stressful and high-pressure situations.
- Exceptional attention to detail, unwavering discipline to maintain consistent “sound” security practices, and ability to adapt to changing environments and situations to meet the mission of safety and security.
- Ability to utilize and integrate relevant technological systems and tools to enhance operational efficiency.
- Ability to collaborate with other team members and departments as necessary.
Key Accountabilities:- Assist in Operational Oversight: Assist the Surveillance Manager in the supervision of the surveillance department, ensuring adherence to internal controls and monitoring of casino operations for safety and security.
- Mission Understanding and Readiness: Stay well informed regarding tribal, state, and federal gambling regulations. Understand common cheating methods and ways to identify such practices. Maintain a strong understanding and promote compliance with casino SOPs, gaming compact, MICS, and all other regulations/standards governing the gaming industry.
- Staff/Personnel Management: Responsible for assisting and supporting the Surveillance Manager in hiring, training, coaching, discipline, and conducting performance reviews of all surveillance department employees. Assist in the supervision of staff and coordinate with other department as necessary to meet the mission of exceptional safety and security.
- Surveillance Operations: Exemplify high standards as they pertain to situational awareness; optimal camera coverage; operation, installation, and upkeep of security equipment; documentation and reporting; and all other surveillance activities. Assist the Surveillance Manager with training staff and monitoring performance against such standards.
- Interdepartmental Communication and Collaboration: Liaise with other department supervisors regarding security incidents and collaborate to ensure the highest standard of safety and security in the Ute Mountain Casino. Keep Surveillance Manager informed regarding pertinent information.
- Quality, Compliance, and Safety: Enforce and adhere to all regulatory and company policies. Maintain a clear understanding of both customer service standards, regulatory compliance, and emergency preparedness procedures. Be prepared to train and evaluate staff on these concepts.
- 22 Days Ago
Bartender Casino
- Chamonix Casino Hotel
-
Cripple Creek, CO
FULL_TIME
- Sells, alcoholic and non-alcoholic beverages and food to guests and employees in a courteous and prompt manner. Provides quality services in order to encourage guests to purchase bar services. Acts to...
- 1 Month Ago
General Manager
- Ute Mountain Casino Hotel
-
Cortez, CO
FULL_TIME
- Summary/Objective:The General Manager at Ute Mountain Casino Hotel is responsible for delivering exemplary leadership, championing operational excellence, promoting strategic growth, and upholding fis...
- 1 Month Ago
Spa Manager
- Chamonix Casino Hotel
-
Cripple Creek, CO
FULL_TIME
- Essential Functions: Create a supportive and professional environment which consistently delivers a spa experience that exceeds guest expectations. Oversee all Spa operations including massage, hairdr...
- 26 Days Ago
IT Manager
- SunRay Park and Casino
-
Durango, CO
FULL_TIME,TEMPORARY
- POSITION TITLE: IT Manager REPORTS TO: General Manager EXEMPT (YES/NO) Yes POSITION SUMMARY: Responsible for Computer, Networking and Telcom responsibilities About Sunray Park & Casino Sunray Park and...
- 1 Month Ago
Guest Relations Manager
- Sky Ute Casino Resort
-
Ignacio, CO
FULL_TIME
- To be considered for this position, please copy and paste the link below to apply for the position on our website. https://careers.southernute.com/psc/cg_1/CASINO/APPLICANT/c/HRS_HRAM_FL.HRS_CG_SEARCH...
- 6 Days Ago
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0 Casino Shift Manager Assistant jobs found in Colorado Springs, CO area
Sonic - Assistant Manager - Urgently Hiring
- Sonic
-
Colorado Springs, CO
- Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differe...
- 4/24/2024 12:00:00 AM
CREATIVE SERVICES DIRECTOR - KKTV
- Gray Television
-
Colorado Springs, CO
- About Gray Television: Gray Television is a leading media company that owns and operates high-quality stations in 113 te...
- 4/24/2024 12:00:00 AM
Groomer Team Lead
- Furry Land Colorado Springs
-
Colorado Springs, CO
- Job Description Job Description Benefits: 401(k) Bonus based on performance Dental insurance Employee discounts Free foo...
- 4/24/2024 12:00:00 AM
SEASONAL - Day Camp Director for Youth with Disabilities (PT Rec & Camp Support)
- City of Colorado Springs, CO
-
Colorado Springs, CO
- Salary: $19.00 Hourly Location : Recreation and Cultural Services - City of Colorado Springs, CO Job Type: Seasonal Job ...
- 4/23/2024 12:00:00 AM
Store Manager
- Loaf N' Jug
-
Colorado Springs, CO
- Description: Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you s...
- 4/23/2024 12:00:00 AM
Nurse Manager L&D Birth Center
- UCHealth
-
COLORADO SPRINGS, CO
- Description Location: UCHealth UCHlth Memorial Hospital North, US:CO:Colorado Springs Department: LDRP PCU North FTE: Fu...
- 4/22/2024 12:00:00 AM
Welding Program Lead
- Cogitic Corporation
-
Colorado Springs, CO
- We are seeking a highly skilled welder with experience welding heat-resistant super alloys (HRSA) and other difficult to...
- 4/21/2024 12:00:00 AM
Manager Trainee
- Hertz
-
Colorado Springs, CO
- Job Description The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finan...
- 4/20/2024 12:00:00 AM
About Colorado Springs, Colorado
Colorado Springs is a home rule municipality that is the largest city by area in Colorado as well as the county seat and the most populous municipality of El Paso County, Colorado, United States. Colorado Springs is located in the east central portion of the state. It is situated on Fountain Creek and is located 60 miles (97 km) south of the Colorado State Capitol in Denver.
At 6,035 feet (1,839 m) the city stands over 1 mile (1.6 km) above sea level, though some areas of the city are significantly higher and lower. Colorado Springs is situated near the base of Pikes Peak, which rises 14,115 f...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Shift Manager Assistant jobs
$53,535 to $114,970
Colorado Springs, Colorado area prices
were up 2.3% from a year ago
were up 2.3% from a year ago
What does a Casino Shift Manager Assistant do?
Casino Shift Manager Assistant in Harlingen, TX
When the ACSM is fulfilling the CSM role, they are the acting General Manager on Duty and they perform numerous daily tasks and routines that ensure quality service is provided to all guests.
December 24, 2019
Casino Shift Manager Assistant in Utica, NY
From time to time they will relive Table Games Supervisors and Surveillance Operators when their respective managers are not available.
January 06, 2020
Casino Shift Manager Assistant in Longview, TX
They act as a Table Games Leader and as a Casino Shift Manager (CSM).
December 10, 2019