Casino Shift Manager Assistant jobs in Lawton, OK

Casino Shift Manager Assistant assists the shift manager with casino activities during an assigned shift. Coordinates casino gaming operations activities with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager Assistant ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager Assistant enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a manager. The Casino Shift Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Casino Shift Manager Assistant typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

A
Assistant Food and Beverage Manager
  • Apache Casino Hotel
  • Lawton, OK FULL_TIME
  • Overview

    The Assistant Food and Beverage Manager is responsible for overseeing the beverage department, and daily front of the house operations of all assigned food venues, enforcing and upholding service excellence standards.

    Minimum Qualifications

    • Education level usually associated with attainment of an associate degree is preferred, or an equivalent combination of education and leadership experience.
    • Three to five years? front of the house supervisor/management experience.
    • One year of bar leadership experience.
    • Proven leadership and employee relation skills.
    • Skills and abilities necessary to work with personal computers and point-of-sale card systems.
    • Strong written and oral communication skills, with an ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    • Ability to be issued and maintain food and alcohol cards (e.g., ABLE license).
    • Ability to obtain and maintain a license from the Fort Sill Apache Gaming Commission.

    Essential Functions

    • Portray a positive attitude under all circumstances, understand and represent the core values of Apache Casino Hotel and live the mission of always providing exceptional service.
    • Responsible for supervising all beverage and assigned front of the house operations within the casino and hotel, assisting with the on-going daily operations, guest services, cash control, and interface with other department operations? team members.
    • Assist with the selection, evaluation, and supervision of all beverage team members and assigned front of the house operations team members in accordance with the organizational structure.
    • Conduct routine training to include ACE, beverage, and wine familiarization with all service team members.
    • Assist in preparing schedules, determining work procedures, and assigning duties orally and in writing, and examining work for exactness, neatness, and conformance to policies and procedures, ensuring all team members understand and are accountable for their area(s) of responsibility.
    • Resolve issues or disputes concerning guests and/or team member grievances applicable to departmental or service-related issues.
    • Act as a role model for team member and foster teamwork, harmony, morale, motivation, and open communication.
    • Mentor and provide feedback to supervisors in the various assigned venues, observing performance, encouraging improvement, coordinating ongoing training, and developing enhanced service standards.
    • Use knowledge of applicable liquor codes and food safety guidelines and cleanliness regulations to enforce standards and regulations.
    • Maintain and keep accurate records, participate in management, and team member meetings.
    • Strive to improve and streamline operations through continuous quality improvement.
    • Ensure compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols.
    • Work effectively with peers, team members, and regulatory agency personnel.
    • Ensure maximum efficiency and guest service for all departmental activities, monitoring performance standards regularly.
    • Study and standardize procedures to improve efficiency of subordinates.
    • Perform other related duties as may be assigned by reporting supervisor, including cross training
    • Understand and comply with the Eye, Hi, Goodbye program.
    • Regular attendance is required.

    Due to the cyclical nature of the hospitality/casino industry, team members may be required to work varying schedules to meet the business needs of Apache Casino Hotel. We are busiest during weekends and holidays, events, and peak seasons as they occur. There is a reasonable expectation you will be scheduled on duty and/or ?on-call? during any of these times.

    Core Competencies

    • Adhere to and act in accordance with all casino policies and procedures, and applicable federal, state, and local regulations.
    • Maintain a neat, clean, and well-groomed appearance (specific standards may apply departmentally based on uniform requirements). Where uniforms are required, they must be clean and pressed at the beginning of each shift.
    • Competency to follow detailed procedures and ensure accuracy in documentation, carefully monitoring processes and routine work details.
    • Ability to clearly present information verbally and in writing; read and interpret complex information; actively listen and talk with guests and team members.
    • Demonstrate a high level of service delivery to ensure guest and team member satisfaction; handle service failures and prioritize guest and team member needs.
    • Prepare for known problems and opportunities in advance; willingness to undertake additional responsibilities and respond to situations as they arise.
    • Maintain high standards despite pressing deadlines; reinforce excellence as a fundamental priority.
    • Capable of using tact, maintaining confidences, and fostering an ethical work environment; giving proper credit to others, and handling situations honestly.
    • Ability to adapt behavior to others? styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce, developing rapport with others, and recognizing their concerns and feelings to build and maintain long-term associations based on trust.
    • Share due credit with team members; display team spirit, enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from fellow team members.
    • Ability to operate various types of equipment used in your department, for example personal computers, point-of-sale systems, liquor-dispensing systems, safety equipment, copy machines and telephone.

    Physical Demands and Work Environment

    The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential job functions.

    While performing job duties the team member stands for prolonged periods, and uses hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The team member occasionally sits, works in confined spaces, works around extreme temperatures, walks, climbs or balances, and stoops, kneels, crouches, or crawls. The team member must occasionally lift up to 35 pounds and push, pull and/or drag up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

    The team member will be exposed to various foods and chemicals as well as latex. While performing job duties the team member is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The team member is occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. The noise level in the work environment varies from light to moderate, and there are fluctuations in lighting due to flashing lights from slot machines and band lighting.

    The selected candidate will be required to pass a background check and drug-screening test and obtain a gaming license. Following hire, the candidate must be able to obtain an Oklahoma ABLE license and a local food handler permit.

  • 3 Days Ago

G
Manager on Duty
  • Golden Eagle Casino
  • Apache, OK FULL_TIME
  • SUMMARY:The Manager on Duty (MOD) is responsible for the leadership, management and supervision of all aspects of casino operations in the absence of management; The MOD is empowered to ensure that th...
  • 1 Month Ago

A
Food and Beverage Administrative Assistant
  • Apache Casino Hotel
  • Lawton, OK FULL_TIME
  • Minimum Qualifications High school diploma or GED certificate, with an Associate of Arts degree in business, accounting or similar field Three years’ progressively responsible experience supporting an...
  • 4 Days Ago

D
Assistant Manager/Shift Runner
  • Domino's Pizza | New Vision Pizza LLC
  • Ardmore, OK FULL_TIME
  • Store Managers (GMIT) Domino's Pizza Job Description Our Store Managers are normally all considered General Managers In-Training (GMIT). Shift Runners (GMIT I to GMIT II) assist the General Manager (G...
  • 1 Month Ago

P
Family Medicine Physician Assistant
  • Physician Assistant Solutions
  • Ardmore, OK FULL_TIME
  • Family Medicine Physician Assistant/Nurse Practitioner Ardmore, OK Currently seeking an Family Medicine Physician Assistant/Nurse Practitioner for a unique opportunity in the Ardmore area. This is loc...
  • 10 Days Ago

N
Casino-Paralegal
  • Numunu Staffing LLC
  • Lawton, OK FULL_TIME
  • DescriptionDescriptionSCOPE OF POSITION:The Paralegal is responsible for providing the Board and senior management with practical advice on strategies and their implementation, managing legal function...
  • 1 Month Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Casino Shift Manager Assistant jobs found in Lawton, OK area

R
Store Manager - Lawton, OK
  • rue
  • Lawton, OK
  • Company Description Living Our Values Inclusivity: rue21 embraces all of you. We promote individuality and celebrate our...
  • 3/27/2024 12:00:00 AM

S
General Manager
  • Sonic Drive-In
  • Cache, OK
  • Description: It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense...
  • 3/27/2024 12:00:00 AM

S
Assistant Manager
  • Sonic Drive-In
  • Marlow, OK
  • Description: There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. ...
  • 3/26/2024 12:00:00 AM

M
Certified Medication Aide 2p-10-p
  • Morada Senior Living
  • Lawton, OK
  • DISCOVER YOUR PURPOSE! At Morada Lawton, a thriving Morada Senior Living community, we have meaningful job opportunities...
  • 3/26/2024 12:00:00 AM

A
SAF/IS Regional Program Manager Mobile
  • American Red Cross
  • Fort Sill, OK
  • Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will to...
  • 3/25/2024 12:00:00 AM

N
Certified Registered Nurse Anesthetist (CRNA) - Lawton
  • Numunu Staffing LLC
  • Lawton, OK
  • The Certified Registered Nurse Anesthetist (CRNA) performs the following: Documents a pre-anesthetic assessment and eval...
  • 3/25/2024 12:00:00 AM

S
General Manager
  • Sonic Drive-In
  • Comanche, OK
  • Description: It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense...
  • 3/24/2024 12:00:00 AM

L
Little Caesars - Assistant Manager [Little Caesars] - Urgently Hiring
  • Little Caesars
  • Chickasha, OK
  • JOB SUMMARY: The Assistant Manager (AM) supports the General Manager in ensuring delivery on the Customer Promise throug...
  • 3/24/2024 12:00:00 AM

Lawton is the fifth largest city in Oklahoma, located at 34°36′16″N 98°23′45″W / 34.60444°N 98.39583°W / 34.60444; -98.39583 (34.604444 N, 98.395833 W). The city has a total area of 75.1 sq mi (195 km2), all land. Lawton is located approximately 84 mi (135 km) southwest of Oklahoma City. Other surrounding cities include Wichita Falls about 47 mi (76 km) to the south, Duncan about 33 mi (53 km) to the east, and Altus about 56 mi (90 km) to the west. Lawton lies in an area typical of the Great Plains, with prairie, few trees, and flat topography with gently rolling hills. The region north of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Shift Manager Assistant jobs
$45,414 to $97,530
Lawton, Oklahoma area prices
were up 1.2% from a year ago

Casino Shift Manager Assistant in Harlingen, TX
When the ACSM is fulfilling the CSM role, they are the acting General Manager on Duty and they perform numerous daily tasks and routines that ensure quality service is provided to all guests.
December 24, 2019
Casino Shift Manager Assistant in Utica, NY
From time to time they will relive Table Games Supervisors and Surveillance Operators when their respective managers are not available.
January 06, 2020
Casino Shift Manager Assistant in Longview, TX
They act as a Table Games Leader and as a Casino Shift Manager (CSM).
December 10, 2019