Casino Shift Manager Assistant jobs in Milwaukee, WI
Casino Shift Manager Assistant assists the shift manager with casino activities during an assigned shift. Coordinates casino gaming operations activities with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager Assistant ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager Assistant enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a manager. The Casino Shift Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Casino Shift Manager Assistant typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Casino Shift Manager Assistant jobs
- Potawatomi Bingo Casino
-
Milwaukee, WI
FULL_TIME
-
In this fast-paced, high-energy environment where great guest service is essential, how do we ensure that our guests are happy with our service and enjoy their slots playing experience? As a Slot Performance Assistant Manager, you will assist in leading the Slot Performance team and monitor overall slot machine maintenance and performance. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our Mission, Vision, and Values.
Principal Duties and Responsibilities (*Essential Functions)
- Carry out managerial responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training team members; scheduling and motivating team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints; and resolving problems.
- Work closely with Slot Performance Manager to oversee and coordinate all activities related to slot performance. Recommend strategies to improve operations and ensure optimal guest service.
- Conduct slot performance audits and summarize all pertinent data. Use data to ensure compliance and to develop, prioritize, and implement effective strategies for growth and efficiency of technical operations in the Slot department.
- Provide technical oversight and direction for slot games, floor plans, and conversion requests. Plan and implement new game installations and slot machine moves, working closely with slot vendors, in-house personnel, and the gaming commission.
- Review and evaluate slot maintenance departmental performance, working with management and other department heads in resolving unsatisfactory results or conditions. Observe all areas of responsibility with frequent walk-throughs and conversations with team members and guests.
- Stay up-to-date with gaming trends and game security developments.
- Monitor the performance of outside services and the execution of all maintenance contracts.
- Execute programs which improve guest service, team building, team efficiency, and team member morale.
- Held accountable to the highest degree for the accuracy and thoroughness of department records and reports.
- Ensure smooth operations of all slot maintenance functions. Keep all equipment in a functional state of repair and maintain accurate inventory of hardware.
- Maintain strong working knowledge of local, state, federal, and tribal gaming laws and regulations.
- Communicate Slot department information to management, team members, and other departments.
- Establish, update, and ensure full compliance with departmental Internal Controls, policies, procedures, and regulations.
- Perform other duties as assigned.
Job Qualifications
- A high school diploma and 3 years of progressively responsible, related gaming experience in a department of similar size are required. An Associate’s degree can take the place of 2 years of experience.
- Two (2) years of managerial experience is required.
- Office skills must include the ability to use standard office equipment and basic knowledge of Microsoft Office.
- The ability to maintain discretion in handling confidential information.
- Strong influencing and relationship-management skills. The ability to interact with stakeholders of all levels and understand the interests of multiple stakeholders and how those interests relate to Potawatomi Hotel & Casino (PH&C) and its goals.
- The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
- While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up 25pounds on a regular basis and up to 50 pounds occasionally. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions
The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
- 1 Month Ago
- Potawatomi Casino Hotel
-
Milwaukee, WI
FULL_TIME
- Starting pay $10.09 per hour | Requires flexibility to work various shifts The Casino Floor Bartender will contribute to our continued success by demonstrating unsurpassed guest service, a high level ...
- Just Posted
- Potawatomi Bingo Casino
-
Milwaukee, WI
FULL_TIME
- UP TO $1,000 SIGN-ON BONUS In this fast-paced, high energy environment where great guest service and attention to detail is essential, how do we ensure all of our catering and convention guests are ha...
- 18 Days Ago
- Potawatomi Bingo Casino
-
Milwaukee, WI
FULL_TIME
- UP TO $1,000 SIGN-ON BONUS Potawatomi Hotel & Casino (PH&C), owned by the Forest County Potawatomi Community (FCPC), is one of the most comprehensive, state-of-the-art entertainment properties in the ...
- 22 Days Ago
- Potawatomi Bingo Casino
-
Milwaukee, WI
FULL_TIME
- UP TO $1,000 SIGN-ON BONUS In this fast-paced, high energy environment where great guest service and attention to detail is essential, how do we ensure all of our team members receive the best service...
- 23 Days Ago
- Potawatomi Bingo Casino
-
Milwaukee, WI
FULL_TIME
- At Potawatomi Hotel & Casino (PH&C), we strive to ensure our guests not only have the best playing experience in the Casino but the best staying experience in our luxury hotel. Our hotel offers sophis...
- 8 Days Ago
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0 Casino Shift Manager Assistant jobs found in Milwaukee, WI area
- Hertz
-
Milwaukee, WI
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- 4/26/2024 12:00:00 AM
- Centers for Independence
-
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- 4/24/2024 12:00:00 AM
- Restaurant Depot
-
Milwaukee, WI
- Assistant Seafood Manager FULL-TIME $14.50/hr Responsible for receiving product and ensures that aisles/freezers and ref...
- 4/24/2024 12:00:00 AM
- Biolife Plasma Services
-
Milwaukee, WI
- By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the...
- 4/23/2024 12:00:00 AM
- Restaurant Depot
-
Milwaukee, WI
- Assistant Produce Manager FULL-TIME $14.50/hr Responsible for receiving product and ensures that aisles/freezers and ref...
- 4/23/2024 12:00:00 AM
- City of Milwaukee Wisconsin
-
Milwaukee, WI
- Introduction Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee pr...
- 4/22/2024 12:00:00 AM
- CVS Health
-
Milwaukee, WI
- Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
- 4/22/2024 12:00:00 AM
- Restaurant Depot
-
Milwaukee, WI
- Freezer Manager FULL-TIME $16/hr Responsible for receiving the product and ensures that freezers are stocked, labeled, c...
- 4/22/2024 12:00:00 AM
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