Casino Shift Manager Assistant jobs in Montgomery, AL

Casino Shift Manager Assistant assists the shift manager with casino activities during an assigned shift. Coordinates casino gaming operations activities with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager Assistant ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager Assistant enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a manager. The Casino Shift Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Casino Shift Manager Assistant typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

W
Casino
  • Wind Creek Hospitality
  • Wetumpka, AL FULL_TIME
  • SHIFT : 4 : 30 PM - 1 : 00 AM

    Shifts can vary based on needs.

    Job Overview :

    It is the primary responsibility of the Casino Concierge to assist in the creation of guest loyalty by providing unparalleled guest service while enthusiastically promoting the Wind Creek Rewards program.

    This position will ensure the delivery and execution of service excellence to internal and external guests and foster a culture that is passionate about delivering world-class guest service.

    All duties are performed in accordance with the departmental and property policies, practices, and procedures, as well as within the framework and intent of the Purpose.

    Purpose :

    Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

    Value System :

    Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.

    The resulting creation of wealth will grow opportunities for all.

    Duties and Responsibilities :

    • Greet guests on phone and in person, establish rapport and provide excellent service by answering questions, resolving disputes and answering guest requests to encourage VIP growth
    • Issue complimentaries based on specific casino guidelines for levels of play and as requested by Casino Marketing team and Management
    • Coordinate special requests and reservations as needed with Casino Marketing team, department representatives and outside vendors for VIP level guests
    • Utilize software applications / systems to maximum effectiveness
    • Assist in the execution of VIP promotions and special events; assist in the execution of floor promotions and special events as needed
    • Explain the advantages of rated play and encourage the use of the Wind Creek Rewards program; inform new prospects about Rewards benefits
    • Know player preferences and provide personalized service; anticipate and provide for VIP guest needs in advance of request in conjunction with the Casino Host team
    • Identify new VIP's to the Casino Marketing team to assist in building relationships
    • Be a participating team member by providing input and suggestions, volunteering and being involved in projects, committees, and task forces
    • Be proactive with incidents and issues, ensuring resolution with team members and guests
    • Maintain high standards of courtesy, hospitality, friendliness and professionalism; consistently demonstrate superior guest service skills
    • Adhere to regulatory, departmental and company policies in an ethical manner
    • Teamwork : Collaborates with Casino Marketing and all support departments to ensure player satisfaction. Communicates relevant information to team members and management to maintain consistency
    • Maintains confidentiality of all player accounts and company information
    • Other duties as assigned
    • Last updated : 2024-03-22

  • 5 Days Ago

T
Assistant shift manager
  • TICE Chicken Holdings, LLC
  • Tuskegee, AL FULL_TIME
  • Job description Job Objective : TICE Chicken Holdings is a franchisee for the Popeyes brand hiring immediately in the Alabama market! A Shift Manager is passionate about providing Guests with the best...
  • 24 Days Ago

T
Shift/Assistant Manager
  • TICE Chicken Holdings, LLC
  • Shorter, AL FULL_TIME
  • Job description Job Objective: TICE Chicken Holdings is a franchisee for the Popeyes brand hiring immediately in the Alabama market! A Shift Manager is passionate about providing Guests with the best ...
  • Just Posted

Z
Shift shift manager
  • Zaxby's
  • Montgomery, AL FULL_TIME
  • Zaxby's is hiring a highly skilled Shift Manager! Are you a motivated individual with a passion for the food and beverage industry? Do you thrive in a fast-paced environment? If so, we want to hear fr...
  • 1 Month Ago

W
Shift Manager
  • Wendy's - BRK Alabama
  • Alexander, AL FULL_TIME
  • As a Shift Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager however, with...
  • 23 Days Ago

W
Shift Manager
  • Wendy's - BRK Alabama
  • Wetumpka, AL FULL_TIME
  • As a Shift Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager however, with...
  • 24 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Casino Shift Manager Assistant jobs found in Montgomery, AL area

C
Shift Leader>
  • Captain D's
  • Montgomery, AL
  • Captain D's - 2674 Zelda Rd [Shift Manager / Assistant Restaurant Manager] As a Shift Lead at Captain D's, you'll: Super...
  • 3/29/2024 12:00:00 AM

M
Team Leader
  • McAlister's Deli
  • Prattville, AL
  • SHIFT LEADER - MCALISTER'S Title of the position: Restaurant Shift Leader Department: Restaurant Operations Reporting: G...
  • 3/29/2024 12:00:00 AM

J
Key Holder
  • Jo-Ann Stores, LLC
  • Montgomery, AL
  • Summary The Key Holder's responsibility first and foremost is to deliver a premium customer experience by inspiring crea...
  • 3/29/2024 12:00:00 AM

C
Manager On Duty
  • Club4 Fitness
  • Prattville, AL
  • Job Description Job Description MANAGER ON DUTY -- Will need to work EVENING and WEEKEND SHIFTS!! OVERVIEW: The Manager ...
  • 3/28/2024 12:00:00 AM

F
General Manager - 1655
  • Five Guys
  • Prattville, AL
  • The starting pay for this position is starting at $60,000 annually.This position is also eligible for participation in p...
  • 3/28/2024 12:00:00 AM

B
Enterprise Float Pool RN Team Leader 7p
  • Baptistfirst
  • Montgomery, AL
  • Job Description - Enterprise Float Pool RN Team Leader 7p (29-6184-ETL-013122-2) **Job Description** Enterprise Float Po...
  • 3/28/2024 12:00:00 AM

C
Shift Leader>
  • Captain D's
  • Selma, AL
  • Captain D's - 1516 W Highland Avenue [Shift Manager / Assistant Restaurant Manager] As a Shift Lead at Captain D's, you'...
  • 3/27/2024 12:00:00 AM

P
Senior Shift Leader Montgomery, AL 2865 East South Blvd 36116
  • Pizza Hut Shop
  • Montgomery, AL
  • 2865 East South Blvd **Montgomery, AL 36116** **Senior Shift Leader** **Description:** Working at Pizza Hut is about mak...
  • 3/27/2024 12:00:00 AM

Montgomery is the capital city of the U.S. state of Alabama and the county seat of Montgomery County. Named for Richard Montgomery, it stands beside the Alabama River, on the coastal Plain of the Gulf of Mexico. In the 2010 Census, Montgomery's population was 205,764. It is the second most populous city in Alabama, after Birmingham, and is the 118th most populous in the United States. The Montgomery Metropolitan Statistical Area's population in 2010 was estimated at 374,536; it is the fourth largest in the state and 136th among United States metropolitan areas. The city was incorporated in 18...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Shift Manager Assistant jobs
$47,858 to $102,779
Montgomery, Alabama area prices
were up 1.3% from a year ago

Casino Shift Manager Assistant in Harlingen, TX
When the ACSM is fulfilling the CSM role, they are the acting General Manager on Duty and they perform numerous daily tasks and routines that ensure quality service is provided to all guests.
December 24, 2019
Casino Shift Manager Assistant in Utica, NY
From time to time they will relive Table Games Supervisors and Surveillance Operators when their respective managers are not available.
January 06, 2020
Casino Shift Manager Assistant in Longview, TX
They act as a Table Games Leader and as a Casino Shift Manager (CSM).
December 10, 2019