Casino Shift Manager Assistant assists the shift manager with casino activities during an assigned shift. Coordinates casino gaming operations activities with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager Assistant ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager Assistant enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a manager. The Casino Shift Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Casino Shift Manager Assistant typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Assist the Housekeeping Supervisors in housekeeping functions and staff to ensure upkeep of the Casino.
SUPERVISORY RESPONSIBILITIES:
Knowledgeable in the use of cleaning products. Must possess and display a working knowledge of OSHA standards. Must be competent with various PC based software programs. Ability to tactfully and diplomatically deal with the public and staff. Must possess excellent business sense and high professional ethics. Must possess a high regard for guest service and team member relations.
EDUCATION and/or EXPERIENCE:
High School Diploma or GED required. Minimum two (2) years housekeeping experience. Good communication skills, and the ability to perform in fast paced and goal oriented environment.
LICENSES, CERTIFICATES & REGISTRATIONS:
Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency.
LANGUAGE SKILLS:
Ability to interpret documents and carry out instructions furnished in written, oral or diagram form, such as rules and regulations, instructions and procedure manuals. Ability to deal with problems involving several concrete variables in standardized situations. Ability to write reports and correspondence.
MATHEMATICAL SKILLS:
Ability to add and subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
REASONING ABILITY:
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to deal with problems involving several concrete variables in standardized situations. Ability to develop and maintain harmonious working relationships with staff and guests.
PHYSICAL DEMANDS:
While performing the duties of this job, the team member is regularly required to stand; use hands to finger, handle, or feel; talk or hear; and taste or smell. The team member frequently is required to walk and reach with hands and arms. The team member is occasionally required to sit. The team member must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
This is a fast paced work environment and the position requires the ability to cope with it. The casino has moderate to loud noise levels and is a smoking environment.
WORKING HOURS:
Because we are open 24 hours a day, 365 days a year, most positions require flexibility in scheduling and may require team members be available for evenings, weekends, holidays and special events. A typical workweek and normal work schedules may vary based on business needs and may include scheduled shifts Monday through Sunday. Position may require overtime.
INDIAN PREFERENCE:
We are an Equal Opportunity Employer while practicing Native American preference according to law.
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