Casino Shift Manager Assistant assists the shift manager with casino activities during an assigned shift. Coordinates casino gaming operations activities with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager Assistant ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager Assistant enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a manager. The Casino Shift Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Casino Shift Manager Assistant typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
SUMMARY: | ||
Supervise slot department during the assigned shift. Ensure that all areas are staffed and directs all slot personnel throughout the shift. Serves as witness on major jackpots and signs checks. Maintain the highest standards of customer service and integrity in the slot department.
ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:
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MINIMUM QUALIFICATIONS: | ||
• Three years experience working as a slots employee in a casino with coin/cash/ticket-slots with at least one year as a slot Lead Attendant or higher. • Ability to work effectively with co-workers and the public. • Ability to communicate effectively orally and in writing. • Knowledge of effective money handling procedures. • Ability to make change and mentally perform basic math calculations. • Skilled in resolving customer and employee relation issues. | ||
EDUCATION: |
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High School Diploma or GED (required) |
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LICENSE REQUIREMENTS: | ||
Must be able to successfully pass a pre-employment drug screen, background investigation, and maintain a Pauma Gaming Commission License. | ||
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PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally) | ||
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WORKING CONDITIONS: | ||
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