Casino Shift Manager jobs in Mcallen, TX

Casino Shift Manager oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Casino Shift Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Shift Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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AsstMgr-Casino
  • Marriott International
  • San Juan, TX FULL_TIME
  • Job Number 24059806
    Job Category Golf, Fitness, & Entertainment
    Location San Juan Marriott Resort & Stellaris Casino, 1309 Ashford Avenue, San Juan, Puerto Rico, United States VIEW ON MAP
    Schedule Full-Time
    Located Remotely? N
    Relocation? N
    Position Type Management

    JOB SUMMARY

     

    Position assists Casino Manager in responsibilities related to daily casino operations. Position supports directing and training employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Assists with enforcing policies and procedures to ensure casino operations in accordance with local gaming regulations.

     

    CANDIDATE PROFILE 

     

    Education and Experience 

    • High school diploma or GED; 3 years experience in Casino Administration or related professional area.

    OR

    • 2-year degree from an accredited university; 1 year experience in Casino Administration or related professional area.

     

    CORE WORK ACTIVITIES 

     

    Assisting in Managing Casino Work, Projects, and Policies 

    • Supports the scheduling, opening and closing of all table games, slot area and cashier operations.

    • Assists with ensuring the integrity of all gaming activity and equipment in casino.

    • Coordinates with Surveillance regarding the overall security of gaming and non gaming areas.

    • Assists with enforcing established credit play policy on assigned shift, to include extension of credit to qualified customers within the established guidelines.

    • Liaisons with Lead Slot Technician on adjustments and repairs of games.

    • Coordinates and implements casino work and projects as assigned.

    • Analyzes information and evaluates results to choose the best solution and solve problems.

    • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.

    • Observes casino employees and provides feedback.

     

    Maintaining Casino Goals

    • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

    • Develops specific goals and plans to prioritize, organize, and accomplish your work.

    • Submits reports in a timely manner, ensuring delivery deadlines.

    • Ensures profits and losses are documented accurately.

    • Maintains a strong accounting and operational control environment to safeguard assets.

    • Promotes high visibility of casino in local market areas.

     

    Ensuring Exceptional Customer Service

    • Empowers employees to provide excellent customer service.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    • Sets a positive example for guest relations.

    • Promotes positive customer relations.

    • Monitors and handles guest complaints by following the instant pacification procedures.

    • Interacts at the executive level with gaming customers, setting an example for the staff in the areas of courtesy and service.

    • Provides guidance and professionalism on all disputes that may arise in the casino.

     

    Additional Responsibilities 

    • Assists in other casino operations when needed.

    • Participate in department wide projects and goals.

    • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    • Demonstrates personal integrity.

    • Uses effective listening skills.

    • Demonstrates self confidence, energy and enthusiasm.

    • Manages group or interpersonal conflict effectively.

    • Informs and/or updates the executives and peers on relevant information in a timely manner.

    • Manages time well and possesses strong organizational skills.

    • Presents ideas, expectations and information in a concise well organized way.

    • Uses problem solving methodology for decision making and follow up.

    • Ensures that cleanliness and condition of each area meets designated standards.

    • Records all progressive readings prior to Casino opening and after closing.

     

     

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
     
    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Just Posted

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Bartender-Casino
  • Marriott International
  • San Juan, TX FULL_TIME
  • Additional Information $13.81Job Number 24054651Job Category Food and Beverage & CulinaryLocation San Juan Marriott Resort & Stellaris Casino, 1309 Ashford Avenue, San Juan, Puerto Rico, United States...
  • Just Posted

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Casino-Server
  • Marriott International
  • San Juan, TX FULL_TIME
  • Additional Information $7.57 plus TippedJob Number 24059809Job Category Food and Beverage & CulinaryLocation San Juan Marriott Resort & Stellaris Casino, 1309 Ashford Avenue, San Juan, Puerto Rico, Un...
  • 1 Day Ago

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Housekeeper-Public Area Casino
  • Marriott International
  • San Juan, TX FULL_TIME
  • Additional Information $12.58Job Number 24054723Job Category Housekeeping & LaundryLocation San Juan Marriott Resort & Stellaris Casino, 1309 Ashford Avenue, San Juan, Puerto Rico, United States VIEW ...
  • Just Posted

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Casino-Server (Temporary)
  • Marriott International
  • San Juan, TX TEMPORARY
  • Additional Information $7.57 Plus TippedJob Number 24063072Job Category Food and Beverage & CulinaryLocation San Juan Marriott Resort & Stellaris Casino, 1309 Ashford Avenue, San Juan, Puerto Rico, Un...
  • Just Posted

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Agent-Casino Surveillance
  • Marriott International
  • San Juan, TX FULL_TIME
  • Additional Information $14.76Job Number 24055495Job Category Golf, Fitness, & EntertainmentLocation San Juan Marriott Resort & Stellaris Casino, 1309 Ashford Avenue, San Juan, Puerto Rico, United Stat...
  • 4 Days Ago

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0 Casino Shift Manager jobs found in Mcallen, TX area

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Senior Systems Administrator (Australia) - TS/SCI with Polygraph
  • General Dynamics Information Technology
  • General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator...
  • 4/19/2024 12:00:00 AM

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Senior Systems Administrator (Australia) - TS/SCI with Polygraph
  • General Dynamics Information Technology
  • General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator...
  • 4/19/2024 12:00:00 AM

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Senior Medical Science Liaison-Women's Healthcare Nevada Utah
  • Bayer
  • At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where 'Health for a...
  • 4/19/2024 12:00:00 AM

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Senior Medical Science Liaison-Women's Healthcare Nevada Utah
  • Bayer
  • At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where 'Health for a...
  • 4/19/2024 12:00:00 AM

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Senior Medical Science Liaison-Women's Healthcare Northern California
  • Bayer
  • At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where 'Health for a...
  • 4/19/2024 12:00:00 AM

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Senior Systems Engineer (Australia), TS/SCI with Polygraph
  • General Dynamics Information Technology
  • Manages systems professionals directly or through subordinate managers and offers leadership, coaching, and training. Ac...
  • 4/19/2024 12:00:00 AM

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Senior Systems Engineer (Australia), TS/SCI with Poly
  • General Dynamics Information Technology
  • Manages systems professionals directly or through subordinate managers and offers leadership, coaching, and training. Ac...
  • 4/19/2024 12:00:00 AM

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Remote Licensed Talk Therapist
  • Thriveworks
  • Thriveworks is currently seeking Licensed Clinicians to provide telehealth sessions in Virginia. ***For a limited time, ...
  • 4/19/2024 12:00:00 AM

McAllen is the largest city in Hidalgo County, Texas, United States, and the 22nd-most populous city in Texas. It is located at the southern tip of the state in the Rio Grande Valley. The city limits extend south to the Rio Grande, across from the Mexican city of Reynosa, and McAllen is about 70 mi (110 km) west of the Gulf of Mexico. As of 2017, McAllen’s population was estimated to be 142,696. It is the fifth-most populous metropolitan area in the state of Texas, and the binational Reynosa–McAllen metropolitan area counts a population of nearly 1.52 million. From its settlement in 1904, the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Shift Manager jobs
$64,627 to $117,415
Mcallen, Texas area prices
were up 1.2% from a year ago

Casino Shift Manager in Trenton, NJ
Armed with a sharp suit or blazer and a radio, you make the rounds throughout the entire casino.
December 22, 2019
Casino Shift Manager in San Jose, CA
Assist with the responsibility of efficiency and effectiveness of Casino Table Games operation and help direct and coordinate activities and initiatives that will obtain optimum efficiency and economy of operations while maximizing profits.
November 27, 2019
Casino Shift Manager in Great Falls, MT
Bachelor's Degree and 3 to 5 years of casino operations experience.
January 10, 2020