Casino Shift Manager jobs in Milwaukee, WI
Casino Shift Manager oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Casino Shift Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Shift Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Casino Shift Manager jobs
- Potawatomi Bingo Casino
-
Milwaukee, WI
FULL_TIME
-
UP TO $1,000 SIGN-ON BONUS
In this fast-paced, high energy environment where great guest service and attention to detail is essential, how do we ensure all of our catering and convention guests are happy with our service? As a Catering Manager, you will have a genuine passion for guest service, top notch organizational skills, strong relationship building skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities
- Detail social catering events including but not limited to weddings, meetings, galas, fund raising events, conventions, corporate events, trade shows, holiday parties, exhibits, and other special events.
- Manage and finalize all assigned bookings turned over from Sales.
- Obtain, confirm, and manage all event-related details and information to include, but not limited to, meeting specifications, audio visual needs, technical needs, exhibit needs, load in/load out, pre-cons/post-cons, and food and beverage requirements with client.
- Ensure successful execution of each event by acting as the information liaison to communicate client desires and needs to applicable departments.
- Organize and distribute group resumes, conference agendas, banquet event orders, floorplans, etc. to all operating partners accurately and on time.
- Initiate and follow up on billing procedures to ensure deposits, payments, and/or credit applications are received within acceptable timeframes.
- Work closely with the Banquet team to ensure accurate and timely communication between the customer and Banquets.
- Ensure guest experience satisfaction by personally interacting with guests, by introducing guests to the Banquet team, and by consistently offering professional, friendly, and engaging service.
- Partner with assigned Sales Manager for site tours.
- Ensure the event space meets expected standards for cleanliness and BEO/diagram specs.
- Perform job duties in full compliance with departmental internal controls, policies, procedures, and regulations.
- Perform other duties as assigned.
- A high school diploma or equivalent and 2 years of related experience are required. An Associate's degree can take the place of 1 year of experience.
- Office skills must include the ability to use standard office equipment and general knowledge of Microsoft Office.
- The ability to maintain discretion in handling confidential information.
- The ability to use strong organization skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment.
- The ability to successfully manage conflict and diffuse situations.
- The ability to interact with guests and team members at all levels of the organization professionally, including the ability to speak in front of small groups.
- The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
- While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions
The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
- 15 Days Ago
- Potawatomi Bingo Casino
-
Milwaukee, WI
FULL_TIME
- UP TO $1,000 SIGN-ON BONUS Potawatomi Hotel & Casino (PH&C), owned by the Forest County Potawatomi Community (FCPC), is one of the most comprehensive, state-of-the-art entertainment properties in the ...
- 19 Days Ago
- Potawatomi Bingo Casino
-
Milwaukee, WI
FULL_TIME
- UP TO $1,000 SIGN-ON BONUS In this fast-paced, high energy environment where great guest service and attention to detail is essential, how do we ensure all of our team members receive the best service...
- 21 Days Ago
- Potawatomi Bingo Casino
-
Milwaukee, WI
FULL_TIME
- At Potawatomi Hotel & Casino (PH&C), we strive to ensure our guests not only have the best playing experience in the Casino but the best staying experience in our luxury hotel. Our hotel offers sophis...
- 6 Days Ago
- Potawatomi Bingo Casino
-
Milwaukee, WI
FULL_TIME
- In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our guests are happy with the food they eat and our service? As the Street Eatz Manager, you...
- 23 Days Ago
- Potawatomi Bingo Casino
-
Milwaukee, WI
FULL_TIME
- In this fast-paced, high-energy environment where great guest service is essential, how do we ensure that our guests are happy with our service and enjoy their slots playing experience? As a Slot Perf...
- 1 Month Ago
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0 Casino Shift Manager jobs found in Milwaukee, WI area
- Snap Fitness
-
Milwaukee, WI
- Job Description: Snap Fitness is seeking an energetic Assistant Club Manager to join our team. The right candidate will ...
- 4/23/2024 12:00:00 AM
- Elite Sports Clubs
-
Mequon, WI
- Are you looking the elevate your exciting career in recreation and fitness? Elite Sports Clubs in Milwaukee is seeking a...
- 4/23/2024 12:00:00 AM
- Elite Sports Clubs
-
Mequon, WI
- Job Description Job Description Are you looking the elevate your exciting career in recreation and fitness? Elite Sports...
- 4/23/2024 12:00:00 AM
- Big Foot Creative Studios & Media Group LLC
-
Milwaukee, WI
- BigFoot Creative Studios & Media Group LLC is a production company that specializes in social media content and podcasti...
- 4/22/2024 12:00:00 AM
- Stella & Chewy's
-
Oak Creek, WI
- Successful candidate must reside in the United States; preference is local to Milwaukee, WI but open to remote Position ...
- 4/22/2024 12:00:00 AM
- Big Foot Creative Studios & Media Group Llc
-
Milwaukee, WI
- BigFoot Creative Studios & Media Group LLC is a production company that specializes in social media content and podcasti...
- 4/21/2024 12:00:00 AM
- Potawatomi Hotel & Casino
-
Milwaukee, WI
- Starting at $12.21 per hour plus tips | Requires flexibility to work various shifts In this fast-paced, high energy envi...
- 4/20/2024 12:00:00 AM
- JCSI
-
New Berlin, WI
- INDUSTRIAL SEWER Overview: At Dynatect Manufacturing, we are a leading machinery company dedicated to providing high-qua...
- 4/19/2024 12:00:00 AM
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