Casino Shift Manager oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Casino Shift Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Shift Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
JOB DUTIES AND RESPONSIBILITIES :
Responsible for providing superior guest service including but not limited to seating and
greeting the guest
Ability to authorize and issue complimentary services to patrons in accordance with the
approved Complimentary Matrix which is part of internal control section 465a.7.
chairs, dust mopping, sweeping, wet mopping, vacuuming and simple operation of basic
equipment.
Any other assigned duties and responsibilities.
Employees in this position may be assigned to work in other Food & Beverage positions that
require the same type of license
DETAILED DESCRIPTION OF EXPERIENCE OR EDUCATIONAL REQUIREMENTS :
Last updated : 2024-03-28
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