Casino Shift Manager oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Casino Shift Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Shift Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Position Description:
Serve as the property’s managerial representative for all departments. • Enforce strict compliance with applicable gaming regulations and company policies/procedures. • Manage Table Games to secure gaming integrity. • Review, evaluate and approve patron’s credit. • Oversees gaming employees for any given shift. • Evaluate all activity reports for Table Games.
Position Requirements:
Must be at least 21 years of age. • Five (5) years of experience in casino management preferred. • Must have thorough knowledge of all casino games, rules, procedures, and regulations. • Must have excellent customer service and communication skills. • Must be able to stand and walk for extended periods of time. • Must be able to obtain/maintain any necessary licenses and/or certifications
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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