Casino Shift Manager oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Casino Shift Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Shift Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Position Summary
Certified Shift Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Certified Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Certified Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Manager to help prepare him/her to run a great shift, too. Certified Shift Managers are responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions
Outstanding Attitude and Friendliness to Guests and Fellow Employees
Open Availability
Reliable and Punctual (ON TIME)
Fast at completing tasks
Pays attention to detail and accuracy
Able to lift up to 40 pounds
Previous leadership experience is preferred
Equal Opportunity and Affirmative Action Employer
Leonard Management, Inc. is an equal opportunity and affirmative action employer. Leonard Management, Inc does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity and expression, domestic partner status pregnancy, disability, citizenship, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.
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