Casino Shift Manager oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Casino Shift Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Shift Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Overview:
We are seeking a Lead Cashier to join our team at the newly remodeled Lucky's Casino inside the Love's Truck Stop. Will typically be three day shifts and two swing shifts per week. The ideal candidate will have strong cash handling skills, exceptional customer service abilities, and a keen eye for detail. If you are organized, flexible, and efficient, we would love to hear from you.
Duties:
- Manage cash transactions with customers using cash registers
- Resolve customer complaints, guide them, and provide relevant information
- Greet customers when entering or leaving the casino
- Maintain clean and tidy checkout areas
- Pleasantly deal with customers to ensure satisfaction
Qualifications:
- Proven working experience as a cashier
- Basic PC knowledge and familiarity with electronic equipment (e.g. cash register, scanners, money counters)
- Strong communication and time management skills
- Customer satisfaction-oriented
- Attention to detail and mathematical skills
Nice-to-have Skills:
- Cash handling
- Customer service
- Retail math
- Cash register operation
- Organizational skills
- Guest services experience
- Basic math proficiency
Job Type: Full-time
Pay: $575.00 - $625.00 per week
Benefits:
Physical setting:
Schedule:
Ability to Relocate:
Work Location: In person
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