Catering Manager - Casino jobs in Austin, TX

At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values.

What we re looking for:

The Senior Catering Sales Manager will serve as primary point of contact for offsite event sales, outreach and will oversee execution of catering events working in tandem with the culinary team to provide one of a kind experiences with a focus on culinary creativity and seamless service within a profitable budget. Responsibilities include but are not limited to strategic sales pipeline development, maintenance of guest experience with sales and satisfaction measurements, event planning and detailing for catered events. As the Senior Sales Manager, this individual will develop and mentor the sales and production team and implement systems to streamline the booking and execution processes.

Why you'll want to work for MML:

• Competitive Salary Bonus Potential
  
• Commission
  
• Beverage Education Reimbursement
  
• Paid Time Off
  
• MML Property Discounts (Hotel, Restaurant, Retail)
  
• Health Benefits
  
• Medical, Dental, Vision, Disability, Life, and Pet Insurance
  
• Retirement Benefits
  
• Parental Leave
  
• Advancement and Promotion Opportunities
  
• Community Service Opportunities
  
• Relocation Assistance
  

What you'll do:

• Main point of contact for guests seeking to book offsite events, actively seeking new business to meet or exceed monthly sales goals, ensuring prompt response to all inquiries within 48 hours
  
• Build menus, beverage inventory and rental inventory into catering software.
  
• Accurately write catering proposals, contracts, and event orders to ensure seamless service and client satisfaction
  
• Create and distribute detailed Banquet Event Orders for each event, exercising a thorough understanding of menu and pricing
  
• Conduct weekly BEO meetings with Catering team to review upcoming events
  
• Together with Event Producer, responsible for proper execution of all offsite events from setup and service to tear down
  
• Work with the operations team for the maintenance and inventory of in-house catering supplies, decorations and equipment.
  
• Manage outsourced vendor services, including placing/confirming orders, communicating event details, directing on-site, and processing invoices.
  
• Schedule site tours with venues to gain understanding of setup needs and execute accordingly. Assist with determining floorplans/layouts to ensure proper flow and ease of service.
  
• Follow up with clients post-event and obtain event feedback.
  
• Execute and report on monthly goals set in partnership with Director of Catering and Events.
  
• Prepare sales materials, menus and training materials needed to set up and maintain the catering program. This includes building out menus, inventory lists, and contracts into catering software. Schedule and execute tastings as needed.
  
• Partner with Operations and Service Departments to ensure events are prepared for and executed correctly.
  
• Lead development of event pricing structure and manage/update all sales and event menus on a regular basis
  
• Assess results regularly and creatively brainstorm new cost-effective programs to generate awareness and trial among target audience segments
  
• Based on analysis, suggest, and implement changes to optimize results to align with goals
  
• Clearly define guest expectations, anticipate needs, and ask questions to ensure a positive experience
  
• Participate in staff recruitment, training, mentorship & development, and morale.
  

• Minimum 5 years of experience in a similar role strong preference for candidates who have worked in off-premise catering.
  
• Strong management skills with a focus on customer experience.
  
• Solution-oriented, creative, and able to work independently.
  
• Excellent verbal and written communication skills.
  
• Highly organized with strong attention to detail.
  
• Results-oriented and entrepreneurial-minded.
  
• Proficient in MS Office, Google applications, Catering and CRM software. TPP experience is a plus.
  
• Local travel is required.
  
• Flexibility to work extended or irregular hours, including nights, weekends, and holidays.
  

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Background Check:

If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment.

MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors.

About the Company:
Word of Mouth Fine Catering