Catering Manager plans, directs, and coordinates catered events for an establishment. Negotiates contracts, assists in the selection of menu items, schedules catering staff, arranges for facilities or equipment, and communicates customer needs to the appropriate personnel. Being a Catering Manager develops and maintains catering accounts by ensuring customer satisfaction before, during, and after the event. May require a bachelor's degree. Additionally, Catering Manager typically reports to a head of a unit/department. The Catering Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Catering Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
About us
We are a fast-paced, fun, local neighborhood Restaurant, located in the Gretna Historic District.
Our work environment includes:
Job Summary:
We are seeking a highly motivated and experienced Front of House Manager to join our team. As the Front of House Manager, you will be responsible for overseeing all aspects of the restaurant's front-of-house operations, ensuring exceptional customer service and a smooth dining experience. If you have a passion for the hospitality industry and possess strong leadership skills, we encourage you to apply.
Responsibilities:
- Manage and supervise all front-of-house staff, including servers, hosts/hostesses, and bartenders
- Train new employees on restaurant policies, procedures, and customer service standards
- Conduct interviews and make hiring decisions for front-of-house positions
- Monitor and maintain inventory levels of front-of-house supplies, such as menus, utensils, and condiments
- Collaborate with the kitchen staff to ensure timely food preparation and delivery
- Handle customer inquiries, complaints, and feedback in a professional manner
- Oversee cash handling procedures and ensure accuracy in cash register operations
- Implement strategies to improve customer satisfaction and increase sales
- Maintain a clean and organized dining area, ensuring compliance with health and safety regulations
Requirements:
- Previous experience in restaurant management or a related role is required
- Strong knowledge of restaurant operations, including inventory control and food service management
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining attention to detail
- Proficiency in using point-of-sale systems
We offer competitive pay based on experience and performance. This is a full-time position with opportunities for career growth within our organization. If you are passionate about delivering exceptional customer service and have the skills necessary to lead a successful front-of-house team, we would love to hear from you. Apply today!
Job Types: Full-time, Part-time
Pay: $31,200.00 - $45,000.00 per year
Expected hours: 35 – 45 per week
Benefits:
Experience level:
Restaurant type:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person