Catering Manager jobs in San Bernardino, CA
Catering Manager plans, directs, and coordinates catered events for an establishment. Negotiates contracts, assists in the selection of menu items, schedules catering staff, arranges for facilities or equipment, and communicates customer needs to the appropriate personnel. Being a Catering Manager develops and maintains catering accounts by ensuring customer satisfaction before, during, and after the event. May require a bachelor's degree. Additionally, Catering Manager typically reports to a head of a unit/department. The Catering Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Catering Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Catering Manager jobs
Catering Manager
- Dolphin Hotel Management - The Westin Rancho Mirage Golf Resort & Spa
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Rancho Mirage, CA
FULL_TIME
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At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service, and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable, and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.JOB SUMMARYSALES CATERING EXECUTIVEHandles all social and local catering opportunities along with small group bookings (10- 50 rooms on peak). Contracts and closes local catering, social, small group business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals and group room goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.CANDIDATE PROFILEEducation and ExperienceRequired:
- High school diploma or GED; 2 years’ experience in the sales and marketing, guest services, front desk, or related professional.
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Preferred:- Catering sales experience.
- Ability to manage multiple projects simultaneously and thrive in a fast-paced environment.
CORE WORK ACTIVITIESManaging Sales Activities- Handles social and local catering and opportunities (9 group rooms and less on peak)
- Handles all small group opportunities (10 – 50 group rooms on peak)
- Responds to incoming local catering and small group opportunities for the hotel. Identifies, qualifies and solicits new local catering and small group business to achieve personal and property revenue goals.
- Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Works with the management team to create and implement a local catering /small group sales plan addressing revenue, customers and market.
- Maximizes revenue by up-selling packages and creative food and beverage.
- Executes the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Contracts and closes local catering, social and small group business and confirms that business is turned over properly and in a timely fashion for quality service delivery.
- Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
- Achieves local catering and small group revenue goals by actively up-selling each business opportunity to maximize revenue.
- Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to maintain guest satisfaction.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceeds their expectations, while building a relationship and loyalty to Marriott.
- Gains understanding of the property’s primary target customer and service expectations. Develops a close working relationship with operations to execute strategies at the property level.
Other DutiesDue to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This will include various weekends, holidays and flexible work schedule is required based on demands of the seasonality and needs of the resort operations.Upon employment, all employees are required to fully comply with both WESTIN and Dolphin Management rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.GroomingAll employees must maintain a neat, clean and well-groomed appearance per WESTIN standards.This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.The annual salary range for this role is between $60,000 to $70,000 and is based on applicable and specialized experience and location.
- 4 Days Ago
Catering Manager
- Dolphin Hotel Management - The Westin Rancho...
-
Rancho Mirage, CA
FULL_TIME
- At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling ...
- 4 Days Ago
Part time catering driver
- Foundation Ten Catering & Events
-
Palm Springs, CA
PART_TIME
- We are looking for a part time driver to deliver our bakery goods from Palm Springs to Oceanside using our catering truck. This is a part time position. Job Type: Part-time Pay: $22.00 per hour Expect...
- 29 Days Ago
Catering Sales Manager
- Miramonte Resort & Spa
-
Indian, CA
FULL_TIME
- Overview Position Summary:The Catering Sales Manager is responsible for the management of all aspects and functions of Catering in accordance with hotel standards. Coordinates arrangements and details...
- 5 Days Ago
Wedding Catering Sales Manager
- Tommy Bahama Miramonte Resort & Spa
-
Indian, CA
FULL_TIME
- Overview: Position Summary: The Catering Sales Manager is responsible for the management of all aspects and functions of Catering in accordance with hotel standards. Coordinates arrangements and detai...
- 1 Month Ago
Catering Sales Manager
- Margaritaville Resort Palm Springs
-
Palm Springs, CA
FULL_TIME
- Property Description Margaritaville Resort Palm Springs offers an exciting opportunity for job applicants looking to be a part of a vibrant and fun-loving hospitality team. Located in the iconic Palm ...
- 2 Months Ago
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0 Catering Manager jobs found in San Bernardino, CA area
Banquet Manager
- Laz Parking
-
Anaheim, CA
- The LAZ Hospitality Services silo is a unique team within LAZ Parking dedicated to growth through operational and financ...
- 4/22/2024 12:00:00 AM
General Manager Orange, CA 1 City Boulevard West Suite 750 92868
- Pizza Hut Shop
-
Orange, CA
- 1 City Boulevard West Suite 750 **Orange, CA 92868** **General Manager** **Description:** To eat. To laugh. To share. Th...
- 4/22/2024 12:00:00 AM
Field Project Manager
- Apex Imaging Services
-
Pomona, CA
- Who We Are: Apex Imaging Services is a complete solution provider for multi-site rollouts of any remodel, refresh, or te...
- 4/21/2024 12:00:00 AM
Sr. Project Manager
- Apex Imaging Services
-
Pomona, CA
- Company: Apex Imaging Services Construction Location: Pomona, CA Travel: 85-95% Nationwide Travel (Non-negotiable) Posit...
- 4/21/2024 12:00:00 AM
Banquet Manager
- LAZ Parking
-
Anaheim, CA
- The LAZ Hospitality Services silo is a unique team within LAZ Parking dedicated to growth through operational and financ...
- 4/20/2024 12:00:00 AM
Banquet Manager
- JC Golf
-
Chino Hills, CA
- ** Banquet Manager** **Job Category****:** Food and Beverage **Requisition Number****:** BANQU002094 Showing 1 location ...
- 4/20/2024 12:00:00 AM
Housekeeping- Ontario Convention Center
- ASM Global
-
Ontario, CA
- Position Title: Housekeeper Department: Operations Reports To: Housekeeping Manager Classification: Part time, Non-exemp...
- 4/19/2024 12:00:00 AM
Field Project Manager
- Apex Imaging Services
-
Pomona, CA
- Who We Are: Apex Imaging Services is a complete solution provider for multi-site rollouts of any remodel, refresh, or te...
- 4/18/2024 12:00:00 AM
About San Bernardino, California
According to the United States Census Bureau, the city has a total area of 59.6 square miles (154 km2), of which 59.2 square miles (153 km2) is land and 0.4 square miles (1.0 km2), or 0.74%, is water.
The city lies in the San Bernardino foothills and the eastern portion of the San Bernardino Valley, roughly 60 miles (97 km) east of Los Angeles. Some major geographical features of the city include the San Bernardino Mountains and the San Bernardino National Forest, in which the city's northernmost neighborhood, Arrowhead Springs, is located; the Cajon Pass adjacent to the northwest border; City...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Catering Manager jobs
$52,993 to $73,314
San Bernardino, California area prices
were up 3.0% from a year ago
were up 3.0% from a year ago
What does a Catering Manager do?
Catering Manager in Colorado Springs, CO
Catering managers might also be known as caterers or food service managers.
December 27, 2019
Catering managers generally oversee all processes and activities that lead up to the delivery of food services to meet the needs and requirements of customers.
January 07, 2020
Catering Manager in Yakima, WA
You will be a key player in a small team, working with the Sales & Events Director and Catering Supervisor to ensure that the catering and cafe are run to a highstandard in terms of safety, customer experience and efficiency.
December 11, 2019
Catering Manager in El Paso, TX
Catering Managers ensure all things are put in place to deliver food to the satisfaction of customers.
February 20, 2020