Catering Sales Manager - Casino jobs in Cleveland, OH

Are you creative, dynamic, driven and enjoy networking and cultivating relationships? Then you might be exactly the person for our Sales & Catering Manager position at Punderson Manor Lodge & Conference Center!

• Join an exciting, team-building, and career-oriented work environment.
• Competitive annual salary depending on experience plus a generous sales incentive program. 
• Full benefits package available after 60 days, 401k, and PTO available.
• The Sales & Catering Manager role is considered a management leadership role.
• Initial onboarding sales and leadership training, as well as ongoing training.

The Sales & Catering Manager will play a key role in exceeding hotel and sales revenue by offering high-end events and managing the event from start to finish ensuring the client's expectations have been exceeded.

The ideal candidate will have prior experience in Hotel Sales with a focus on corporate, religious, education, government and social markets.

Essential Functions:

• Handle incoming sales inquiries via telephone, walk-in or email for space and rooms efficiently and professionally.
• Meet with walk-in clients and qualify lead for outside account/sales manager when appropriate.
• Up-sell products and services, with the ability to bring the sale to closure and increase revenues for the lodge.
• Meet with clients to detail their event and prepare banquet event orders (BEO) for the lodge staff.
• Proactively cross sell all of the property facilities and amenities (i.e., Golf / Restaurant) to group planners.
• Partner with Operations in providing a customer experience that exceeds the customer’s expectations.
• Participate in a weekly/monthly property sales meeting process, Revenue Management meetings, Department staff management meetings, Pre and post conference client meetings, CVB and other local meetings to enhance networking and revenue.
• Overall responsibility for administrative functions associated with booking a catering event.

Education and Experience:

• 2 – 3 Years’ experience in hotel sales or events planning
• Event Planning or Hotel Management degree preferred
• Food & Beverage experience a plus.