Catering Sales Manager - Casino jobs in Hyannis, MA

Job Overview:

We are seeking a dynamic Catering Manager to join our team. The ideal candidate will be responsible for overseeing all aspects of catering operations, from sales and customer service to business development and market analysis.

Duties:

. Develop and implement sales strategies to drive catering revenue
. Provide exceptional customer service to clients, ensuring their catering needs are met
. Identify and pursue new business opportunities through outside sales efforts
- Analyze market trends and competitor activity to optimize catering offerings
- Negotiate contracts with clients to secure catering agreements
- Utilize Salesforce or similar CRM tools to track sales activities and client interactions

· Responsible for proactively soliciting and managing group/catering-related opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team-related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

· Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

· Partners with group/catering counterpart to effectively manage the business opportunity.

· Responds to incoming group/catering opportunities for the property

· Identifies, qualifies and solicits new group/catering business to achieve personal and each property's revenue goals.

· Focuses efforts on group/catering accounts with significant potential sales revenue.

· Designs, develops and sells creative catered events.

· Maximizes revenue by upselling packages and creative food and beverage.

· Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

· Closes the best opportunities for property based on market conditions and individual property needs.

· Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

· Handles complex business with significant revenue potential as well as significant customer expectations.

· Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.

Requirements:

- Proven experience in sales, customer service, and business development
- Strong understanding of technical sales processes
- Proficiency in Spanish is a plus
- Ability to analyze market data and make strategic decisions based on findings
- Excellent negotiation skills to secure profitable contracts
- Familiarity with Salesforce or other CRM software for managing client relationships

Join us as a Catering Manager and be part of a dynamic team dedicated to delivering exceptional catering services.

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Hyannis, MA 02601: Relocate before starting work (Required)

Work Location: In person