Catering Sales Manager - Casino jobs in Wilmington, NC

The Catering Manager is responsible for soliciting and responding to catering sales inquiries from potential clients and customers seeking meeting space, food and beverage services. They handle all details of definite groups including menu planning, AV requirements, process Banquet Event Orders, and obtain guarantees, distribution of group resumes, VIP’s, rooming lists and billing.

Responsibilities:

• Create Banquet Event Orders (BEO), ensure last minute needs and changes are responded to expediently
• Act as primary contact for meeting and banquet functions to ensure all preparations have been made as detailed on BEOs and facilitate weekly BEO meetings with Food and Beverage staff. 
• Meet or exceed established monthly, quarterly, annual targeted revenue and monthly solicitation goals
• Communicate all pertinent information on upcoming group needs, VIP clients, meeting functions to hotel department staff
• Reconcile group bills with clients for approval
• Secure new accounts in the assigned market segment to contribute to enhancing, maximizing and maintaining a healthy portfolio of accounts
• Ability to deal with internal and external customers, some of whom require high level of patience, tact and diplomacy identify need and appropriate catering and event accommodations
• Ability to establish and maintain effective working relationships with associates and customers
• Ability to make sound business decisions and take action quickly based on previous experience and good judgment

Requirements:

• Two years of experience in hospitality, hotels or food and beverage
• Exceptional people skills with the talent to build relationships
• Excellent time management and organizational skills

Benefits:

Medical, Dental, and Vision Coverage

Term Life Insurance

Paid Time Off

401k Retirement Plan

First Carolina Management recognizes that it is the associates who operate our hotels that make the difference between an average hotel and an outstanding hotel. We believe that our associates are our most valuable asset. First Carolina Management is a premier hospitality management company operating award-winning franchised hotels within the brands of Marriott International, Hilton Hotels Corporation, and InterContinental Hotels Group & Choice Hotels International. With a philosophy that has been nurtured over the years, we seek people who are driven by our core values, strive for excellence in service, and will go the extra mile to provide all guests with a memorable stay. We are interested in attracting and developing talented individuals who are dedicated to their career.

Source: Hospitality Online