Central Office Equipment Technician jobs in Pittsfield, MA

The Office Worker assists the Administrative Director in the seasonal administrative duties of YMCA Camp Hi-Rock. Since office staff are commonly the first people to communicate with visitors, new staff members, campers, or parents, the Office Worker must maintain a professional and positive attitude about the general operation of camp. The Office Worker maintains a supportive, positive atmosphere that welcomes and respects all individuals while promoting and maintaining safe conditions in accordance with YMCA policies and procedures. This results in a cause-centered culture that is welcoming, genuine, hopeful, nurturing, and determined.

ESSENTIAL FUNCTIONS:

• Demonstrate the values of caring, honesty, respect and responsibility in relationships with colleagues, members, volunteers, vendors and guests.
• Enter and maintain all branch specific data entry, including, but not limited to, memberships and program registration.
• Assist Administrative Director in the production and distribution of various documents.
• Serve as the first line customer service to visitors and parents in a manner that is professional and supportive of the needs of camp as well as of the visitors/parents.
• Keep the office and the surrounding area clean and well-organized.
• Answer phone calls and emails in a professional manner, and be able to answer camp information questions with accuracy, attention to detail, patience, and courtesy.
• Work cooperatively with all staff members to ensure that administrative functions at the branch meet the needs of the members and directors in a manner that is accurate, efficient, and oriented toward member satisfaction.
• Attend staff meetings and trainings as assigned.
• Assist in the preparation for, and implementation of, branch events, including, but not limited to, check-in and check-out.
• Notify the Administrative Director of any office equipment or supplies which need replacing or repair.
• Collect timesheets from branch staff and readies for verification and proofing by office staff.
• Notify the Administrative Director of any member issues and/or concerns.
• Assist in the operations of the camp store as needed.
• Ensure that all office shifts are covered in cooperation with Administrative Director and other Office Workers.
• Perform other duties as assigned.

• High school diploma or equivalent required.
• Must be highly organized, able to manage multiple tasks, possess excellent communications skills, and be detail-oriented.
• Proficiency in Microsoft Windows, Internet Explorer, Word, and Excel, and other Microsoft Office programs.
• Must be able to learn and adapt to a variety of administrative systems and procedures, including Campsite platform.
• Remains calm and objective when under pressure or when challenged by others.
• Must be observant, safety-conscious, and able to react calmly and quickly in an emergency.
• Must complete new employee trainings and department onboarding.

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.