Central Office Equipment Technician jobs in Raleigh, NC

Join the TrueNet family as an Central Office Installation Technician IV in the Greenville, NC area. As a TrueNet team member you will receive competitive benefits, excellent pay, and flexible work schedules. TrueNet is a leading company in the Telecom Industry and always looking for the perfect addition.

The ideal candidate would have the ability to work with minimal supervision as well as being a successful team player, have outstanding communications skills and experience in Telecommunication.

The Central Office Technician is responsible for structured cabling, installation of total integrated voice and data systems, networks, and wireless. (This is meant to be a guide. Duties may vary dependent upon management.)

Must Have:

• Knowledge of switches, transport equipment, and data networks.
• Experience of installation of equipment like Calix, Ciena, Cisco, Juniper, Fujitsu, etc.
• Knowledge of installation and troubleshooting of DC power, rectifiers, PDUs, BDFB, BDCBBs, inverters, converters, and all associated infrastructure.
• Installation of structured cabling that may include, but not limited to coax, cat 5, fiber and the associated use of the proper connectors and terminating procedures.

 
Essential Position Functions:

• Has technical proficiency of structured cabling, installation of total integrated voice and data systems, key systems, networks, and wireless. 
• Completes any additions, removals, changes, upgrades and maintenance to service contracts.
• Performs installations and maintenance of equipment.
• Performs engineering of new projects.
• Perform installation and maintenance of equipment installations, central office equipment including:  iron work, AC, transport equipment, and all infrastructures.  Occasionally performs outside plant installation.
• Manage inventory of assigned tools.
• Ensures that all assigned tools are current on calibration.
• Submits ECR or Red Line for any change that would alter the work items, assignments, and/or specifications.
• Must be proficient in writing and presenting a method of procedure for our customers’ approval.
• Stages all of the equipment and inventorying material for accuracy.
• Assigns specific tasks to subordinates and monitors their work ethics for efficiency, quality, and safety.
• Responsible for the accuracy in the installation of each and all types of equipment installed.
• Performs a test for completeness or wiring to ensure all is installed correctly.
• Must coordinate the timely procedures of doing a power cut with the customer within the maintenance window.
• Responsible for the accuracy of all final paperwork required and turned over to the customer in a timely manner.
• Responsible for the start and completion of each project, which must result in a quality, on time, profitable product that is presented to our customer.
• Completes quality assurance procedures and checks the final products for errors.
• Ensures the safety, quality, and efficiencies of the crew.
• Interfaces with customer contacts on projects and work orders.
• Interfaces with the end user (contact person) and coordinates with other vendors for each project when required by the customer.
• Provides technical support for customer contacts and technicians on request.
• Attends project planning and progress meetings with or without the customer contacts assigned.
• Understands, adheres to, and promotes the Environmental, Health & Safety policies of all Telecommunication standards.
• Other duties as required.
• Proficient knowledge of DC power concepts for performance of -48DC power work on new and live systems.

Education and/or Experience:

• High school diploma or GED required.  
• Vocational/Technical Business School Desired.
• Minimum of 6 years telecommunication training and/or experience. 
• Must have demonstrated proficiency and profitability at the Technician III level. 
• Must have exceptional ability in the telephony that is outside the general parameters of installation and technical expertise.
• Ability to think critically and problem solve.
• Must be able to handle confidential/sensitive information with discretion and good judgement.
• Must be mechanically inclined and have a strong mechanical aptitude.
• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Must be able to efficiently use a Windows-based computer.
• Ability to prioritize and complete assignments accurately and in a timely manner.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Strong interpersonal, organizational, oral and written communications skills.
• Must be able to work alone, and with a team.
• Must be able to pass a drug screen and criminal background check.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged standing.
• Climbing of stairs, ladders, and/or scaffolds.
• Carrying of loads up and down stairs.  Reaching and/or grasping.
• Stooping, kneeling, walking, bending, crawling, and crouching.
• Carrying, pushing and/or pulling.
• Finger and wrist dexterity and hand/eye coordination.
• Heavy physical effort (usually lifting/moving up to 70 pounds).
• Ability to effectively communicate with employees, management, peers, et al.

Work Environment:

The work environment characteristics described here are representative of those of a standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Exposure to noisy or dusty conditions.
• Exposure to chemicals and solvents.
• Exposure to mechanical, electrical, and/or other hazards.
• Must be able to travel up to 50% (most travel is planned well in advance).
• The position requires working independently, as well as part of a team.
• This position requires verbal and face-to-face contact with others daily.
• Frequent use of a computer is necessary.
• This position requires use of all general office equipment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age or veteran status.

TrueNet is an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities and Protected Veterans.

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We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position (H1B, etc.).

TrueNet Communications is a national infrastructure engineering and specialty contractor serving the wireless, broadband, and telecommunications markets. We plan, design, build and support communications infrastructure for our clients across North America. Join our team of professionals where you can advance your career in a fast pace, GROWING industry! We offer competitive salaries, excellent benefits, 401k, paid time off and paid holidays.