Description
ABOUT US:
Amber Grove Place is guided by a single purpose: To engage, protect, and love people living with memory loss. We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand those living with memory loss; to provide each Amber Grove Place team member the opportunity for personal and professional growth, and to be respectful, trustworthy, and good stewards in all we do.
GENERAL STATEMENT OF POSITION:
Under general supervision, aides in the personal care and protection of the residents in Assisted Living & Memory Care.
ESSENTIAL FUNCTIONS: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Know and understand the vision, purpose, values, and goals of Amber Grove Place.
- Responsible to provide “5 star” customer service to all customers whether in person, via computer, or on the phone.
- Know and understand the principles of Amber Grove Place, including concepts such as the “GRIT" philosophy and the service standards that are integrated into our everyday work culture.
- Cares for residents in the community adhering to all facility policies and procedures.
- Be actively involved in providing “5 star” customer service using the “GRIT” philosophy and other tools to do so.
- Helps with resident care to include:
- cleaning and bathing.
- personal hygiene, grooming.
- dressing.
- bed making, and light housekeeping.
- blood pressure checks, and weights.
- Helps with ambulation and transfers.
- escorting to activities and other functions.
- Report and communicate unusual symptoms and or resident behaviors/problems to supervisors.
- Monitor the emergency call system for emergency calls and respond appropriately.
- Works with the dining staff and provide general assistance with resident meals and clean-up; may set tables, serve meals, clear tables, and straighten dining room.
- Maintain daily chart notes and medication records.
- Assists with emergencies to include fire drills, elopements, etc.
- Answers telephones using Amber Grove Place telephone techniques and assists visitors in an assertively friendly manner during hours administration is not present.
- Conducts work tasks safely and in compliance with the community safety program.
- Provides effective and courteous service to all residents, guests, and co-workers.
- Attend all in-service training workshops, seminars, and meetings.
- Promotes and protects the rights of all residents.
- Performs other related essential duties as assigned and requested.
- Ability to record and deliver information, to explain procedures, maintain confidentiality of restricted information and to follow instructions.
- Keep all information about residents & staff confidential per HIPPA guidelines.
- Follow written policies and procedures pertaining to resident rights as well as residential abuse and mandatory reporting procedure.
Requirements
MINIMUM TRAINING AND EXPERIENCE:
- High school diploma, GED and or equivalent.
- Minimum of 2 years caregiving experience.
- Minimum of 1 year of medication tech experience.
- Medication Tech Certification Preferred.
CERTIFICATION AND CLEARANCE REQUIREMENTS:
- Requires First Aid & CPR certification.
- Must have health screening and Tuberculosis (TB) and or Chest X-Ray (CXR) clearance.
- Must receive criminal records clearance from the Department of Justice and FBI.
- Must have illegal drug clearance.
- Must be at least 18 years of age.
- Must have reliable transportation.
KNOWLEDGE AND ABILITY REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:
Knowledge of:
- Policies, procedures, methods, and practices of the community.
- Understanding of Medical terminology.
- Methods and procedures involved in handling emergency situations.
- Use of medical supplies and equipment.
- Medication dispensed to residents per doctor's orders.
- Supervisory methods and techniques.
- Records, graphs, reports, etc. used in the daily performance of duties.
- Principles and practices of nursing care.
Physical Requirements:
- Ability to operate automated office machines like computers, calculators, telephones, and copier.
- Ability to operate and use a variety of health care equipment and tools including stethoscope, blood pressure cuff, glucometer, oxygen, otoscope, emergency, and disaster equipment.
- Ability to utilize a variety of clerical, secretarial, medical and computer supplies.
- Must be physically able to exert considerable force occasionally to assist residents who have fallen and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Must be able to physically support and or assist residents with transfers and positioning.
- Ability to recognize and differentiate colors, sounds, textures, odors, and forms.
- Ability to stand and walk for long periods of time.
- Ability to stand, squat, and lift 10lbs.
Supervisory Responsibilities:
- Ability to assign, review, plan, and coordinate the work of other employees.
- Ability to provide instruction to other employees.
- Ability to communicate the needs for additional training of other employees and caregiving staff to supervisor.
- Ability to use independent judgment and discretion in supervising activities of daily living, handling difficult situations, and maintaining standards.
Language, Interpersonal Communication and Environmental Adaptability:
- Ability to communicate effectively with residents and families, clients, physicians, nurses, staff, resident assistants, supervisor, and client representatives, both verbally and in writing.
- Ability to read, speak and understand English sufficiently to follow directions and communicate with supervisor, co-workers, and residents.
- Have ability to work effectively in a community environment.