Change Management Specialist jobs in Kansas City, KS

KGPCo is the go-to partner to Communications Service Providers. Our customers rely on our extensive range of network solutions and services to help them build, maintain, and transform networks that connect the world.

The communications industry is evolving every day and we are at the frontline of these innovations. From ground to cloud, the work we do is transforming networks and impacting communities nationwide. It's work that happens because of our motivated teams of doers and problem solvers.

Our Core Values define how we do business:
* The Customer is Everything.
* Relationships Matter. All of Them.
* Question Things. Take Action.
* Work Hard. Work Smart. Enjoy the Experience.
* Growth Mindset.

It's not just a job - it's a step in your career!

SUMMARY: The D365 Change Management Lead is responsible for supporting the successful delivery of digital transformation initiatives. This role will be an independent consultant role that will support the successful replacement of our existing ERP and adjacent solutions with a comprehensive, end-to-end, enterprise management solution that is potentially inclusive of composable ERP, CRM, and other technologies. The position would lead Organizational Change efforts as well as developing training initiatives to assist with change management process. You will work closely with the Dynamics 365 F&O Functional and Technical Consultants to provide support along with design and configure solutions that meet the client's needs.

QUALIFICATIONS

Bachelor's degree in business administration, management information systems, computer science, or related degree. Master's degree is a plus.
• Minimum of 10 years of program management experience in end-to-end, multi-year $20M ERP implementation and major digital transformations.
• Demonstrated success leading transformations that have achieved or surpassed business goals including scope, schedule and budget for similar size or larger business.
• Expert program and project management competencies including project management principles, establishing governance, and facilitating complex decision-making structures among multiple executive stakeholders with varied interests and priorities.
• Expert in strategic & tactical planning and program management with demonstrated ability to quickly understand and align with an organization, its structure, and priorities. Ability to take initiative, prioritize work, manage time, and respond effectively to a rapidly changing environment.
• Demonstrated success managing project managers, project portfolios and/or multiple projects and teams simultaneously.
• Superb written and oral communication that is excellent in the areas of timeliness, accuracy, professionalism (both interpersonal and technical) with demonstrated experience as a speaker in a professional presentation environment.
• Demonstrated subject matter expertise in digital transformations. Strong knowledge of emerging trends and developments in ERP, CRM, BMS and other digital technologies in a professional services environment, with significant experience in today's leading and niche software solutions (e.g. SAP, Oracle, Microsoft, Workday, Salesforce, ServiceNow, etc.)
• Strong understanding of ERP processes, integrations, and principles
• Ability to conduct business process analysis and translate requirements into functional specifications
• Strong communication skills, both written and verbal, with the ability to communicate complex technical concepts to non-technical stakeholders.
• Ability to work independently and in a team environment
• Knowledge of Power Platform, Power BI, and related Microsoft technologies is a plus

ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned:

• Drive change management for projects including structured approved of preparing, equipping and supporting individuals and teams to effectively adopt changes within the organization.
• Lead development of technology application roadmap and decommissioning of existing legacy applications/technologies in concert with IT.
• Identify and manage all activities to be performed by the Business, IT, Organizational Change Management (OCM), and Vendors. Hold owners of all activities accountable.
• Lead development, planning, delivery, and execution of all program milestones in alignment with enterprise strategic plans and objectives while navigating stakeholders across our organization.
• Establish and lead program management team with appropriate governance, structure, and discipline across all levels, including matrix teams.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's Degree (B.A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

KGPCo is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity