Change Management Specialist jobs in Spokane, WA

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100 year-old Farm Credit System - the leading provider of credit to American agriculture.

AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West.

We are in search of a Organizational Change Management Advisor I or II to join our Business Solutions department in Spokane, Washington (Headquarters). This full-time position reports to the Director, Organizational Change Management and is primarily accountable for collaborating on and implementing change management strategies and plans that maximize employee adoption and minimize resistance to changes in business processes, systems and technology, job roles and organizational structures. The Organizational Change Management (OCM) Advisor will work with project and product delivery teams to drive faster adoption, higher ultimate use and greater proficiency of the changes that impact employees in the organization.

This position is eligible for a hybrid work schedule and one-time home office stipend after initial training period.

Compensation Information

The base salary range for this position is:

Level I $51,000 - $79,000; bonus at target is 8% of salary.

Level II $63,000 - $98,000; bonus at target is 10% of salary.

Job Requirements

• Serve as champion for the use of change management practices across the organization.
• Assist in the development and implementation of change management plans for assigned project and product delivery teams, including risk/impact/user readiness assessment, mitigation strategies, and the creation of change or communication plans.
• Engage and guide key stakeholders (e.g. project sponsors, product owners, supervisors/managers, and change champions) to lead adoption of change initiatives.
• Help stakeholders adapt to change by creating tools and resources to support the project initiatives.
• Work with Business Solutions leadership to evolve and build this discipline to achieve business results.
• Ensure that work is completed in accordance with AgWest's organizational change management, product management and project management frameworks, and meet all applicable control requirements.
• Support change initiative communication by assisting with presentations, as needed.
• Maintain a working knowledge of AgWest's business practices, products and key systems.
• Generally, this position spends less than 15% of time in a project management capacity, coordinating work for specific project areas or small projects.
• Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
• Other duties as assigned.

Minimum Requirements

• Bachelor's degree in business, or related field; or an equivalent combination of education and experience
• Experience in change management, or related field; or demonstrated ability to collaborate with others and support change
• Effective and persuasive communication skills; both verbal and written
• Ability to support innovation by identifying new ideas and alternative solutions
• Familiarity with business analysis and project management concepts
• Ability to plan, prioritize, organize and control assigned activities for assigned initiatives
• Proficiency in Microsoft Office tools including Outlook, Word, Excel, and PowerPoint

Preferred Requirements

• Certification as a Prosci Change Management Practitioner, or similar change management discipline certification; or the ability to obtain within 6 months of hire.

Benefits Offered by AgWest

• Medical, dental, and vision insurance
• Basic term life and AD&D insurance (fully paid for by the company)
• Paid days off annually: 15 vacation*, 15 sick, 11 holidays and 3 volunteer
• 401(k) plan (6% match plus 3% employer contribution)
• Employee Assistance Program
• Wellness Program
• Jeans are welcome at work every day at AgWest!

*Vacation accrual rates increase with tenure.

Details about insurance and retirement benefits are available at: https://www.farmcreditfoundations.com/fcfbenefits

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Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender orientation, national origin, marital status, age, disability, protected veteran status, or any other classification protected by law.