Chapter Relations Administrator provides coordination of communications between national, regional, and local branches or affiliates of a membership association. Acts as the main point of contact between groups to support collaboration and plan association events and activities. Being a Chapter Relations Administrator provides guidance and information to assist chapter staff with administrative coordination or processes. Typically requires a bachelor's degree. Additionally, Chapter Relations Administrator typically reports to a manager. The Chapter Relations Administrator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Chapter Relations Administrator typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
Job Summary:
Responsible for overall warranty operations of the branch
Responsibilities:
• Develops proper warranty procedures in accordance with manufacturer guidelines
• Provides warranty policy training to appropriate branch employees and customers in conjunction with manufacturer representatives
• Evaluates and tracks the warranty services offered and performed
• Provides extended warranty data and pricing to sales department in accordance with manufacturer guidelines
• Ensures warranty literature and reference material is current and distributes information to appropriate branch employees
• Prepares reports, initiates warranty campaigns and other campaigns designed to maintain and increase the profitability of the service department
• Purchases extended warranties
• Processes all manager approved policy adjustments
• Receives, evaluates and processes warranty claims in a timely manner following the closing of work orders
• Tracks manufacturer turn-around time on warranty claims
• Obtains credits from manufacturers
• Performs other duties as requested by manager
• Develops good working relationships with internal customers and manufacturer representatives
Education/Experience/Skills:
• Experience in Turf and Tractor sales preferred
• Excellent customer service skills
• Proficient computer skills
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0 Chapter Relations Administrator jobs found in Albany, GA area