Chapter Relations Administrator jobs in Appleton, WI

Description

What's the difference between a job and a meaningful, rewarding career? The people you serve. We feel fortunate to have the honor of serving our wise group of people, who enrich our lives with their stories and rich history. What's more, you are part of an amazing company - one that's investing in the future of senior living by investing in you. Why just do a job, when you can enrich lives every day?
We provide assisted living care to residents in a homelike setting, where we foster a culture of trust, pride of workmanship, a caring positive attitude, and personal growth and development.
As a director/administrator you will ensure that residents receive the care, treatments, medications, and social fulfillment they need to remain emotionally and physically healthy. The director/administrator observes, evaluates, and provides direction and assistance as needed, to cultivate an environment of positivity and quality care.
Experience is beneficial, but we are willing to train a candidate who aligns with our mission.

Requirements

Qualifications
· previous management experience in health care or related business strongly preferred
· flexibility and adaptability to allow for the unexpected, in meeting residents and staff needs
· experience in an office setting, being flexible managing schedules and able to work other positions within the facility depending on the needs
· able to work cooperatively with others and lead others with highest level of leadership skills
· able to communicate any concerns or complaints in a constructive and positive manner, ability to hold others accountable while working with HR
· able to comply and maintain professional business attire or scrub uniform
· dependable with organizational skills, good communication skills and the ability to work in high stress environment at times
· ability to accept and follow directions, and the ability to be mentored for personal leadership growth
Responsibilities:
to ensure that the residents receive proper care and treatment, that their health and safety are protected and promoted and that their rights are respected
the administrator shall supervise the daily operation of the CBRF, including but not limited to, resident care, and services, personnel, finances, and physical plant
the administrator shall be responsible for the training and competency of all employees
the assistant director and/or director shall be designated as in charge whenever the administrator is absent from the CBRF.
compliance
· ensure full and timely compliance of all DHS.83 state regulations to ensure care and supervision including reports of abuse, neglect, and misappropriation
· complete QA checks monthly
· exercise leadership by demonstrating integrity and professional knowledge
· maintain efficiencies to meet budget objectives
· on- call responsibilities with other management staff every 3rd weekend
resident care and services
completion of resident assessment and service/care plans in accordance with community policies and state regulations, review them for appropriateness, ensures that services/care plans are available to appropriate staff. Assure resident/appropriate parties sign and receive a copy of the resident’s care plans. Completion of ongoing assessments when building resident care plans and updates during resident’s change of conditions
· maintain relationships with family, MCO, medical providers, and community
· collaborates with the residents to coordinate health services with physicians, therapy providers, pharmacies, and other agencies to ensure optimal care
· supervise monitoring and orders of residents’ medication
· ability to coordinate interfacility functions/activities as needed
personnel
· ensure assistant director and director produce and maintain a direct care and on call schedule
· review employee performance issues with assistant director and human resources
· ensure employee training and competency of employees following DHS 83
· supervision of certified nursing assistants, caregivers, beautician, activities, dietary, maintenance
· oversee all staff providing direction by training, coaching, and mentoring
· delegate responsibilities to staff as needed, ensuring completion and compliance as required
· assist with recruiting, screening, and hiring qualified applicants
· complete hiring process of directors and key employees such as cooks, activities and maintenance; including but limited to interviews and reference checks
· participate in employee related investigations and reporting in the DHS 83 required timeframe
· enforce policies and procedures outlined in the employee handbook
· assist with unemployment concerns as they arise
· maintain employee retention by addressing concerns in a timely and professional matter
· create and oversee incentive programs to promote employee retention
· establish and build employee recognition programs
· mentor and retrain employees through performance improvement plans and last chance agreements
· schedule staff annual evaluations and satisfaction survey within appropriate timeframe
· comply with state and federal laws, as well as the standards of assisted living regulations
· maintain and manage personnel rules, practices, policies, procedures and be able to hold employee accountable
· maintain workers compensation 1st report of injury

Great minds when put together, are a powerful force. We are committed to diversity because we are simply better for it. Through collaboration and innovation comes strength in problem solving, which enables us to deliver quality to our customers well into the future.