Chapter Relations Administrator provides coordination of communications between national, regional, and local branches or affiliates of a membership association. Acts as the main point of contact between groups to support collaboration and plan association events and activities. Being a Chapter Relations Administrator provides guidance and information to assist chapter staff with administrative coordination or processes. Typically requires a bachelor's degree. Additionally, Chapter Relations Administrator typically reports to a manager. The Chapter Relations Administrator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Chapter Relations Administrator typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
Job description
Guest Relations Coordinator
Reports to:
Manager of Guest Relations
Collaborates closely with:
Shelter Guests
Manager of Guest Relations
Case Management
Primary Role:
As a Guest Relationship Coordinator for HomewardBound of the Grand Valley, your primary responsibility is to ensure that the guests at the shelter feel safe, welcome, and supported throughout their stay. Your role involves building and maintaining positive relationships with guests, addressing their needs and concerns, and ensuring that they have the information to access the resources they need to get back on their feet.
Some of the specific job responsibilities of a Guest Relationship Coordinator for a homeless shelter may include:
To be successful in this role, you should have excellent communication and interpersonal skills, as well as the ability to work effectively with people from diverse backgrounds and experiences. You should also be compassionate, patient, and able to maintain a positive attitude in a sometimes-challenging environment.
Qualifications:
o High School diploma or equivalent
o Experience in a guest services or customer service role
o Excellent communication and interpersonal skills
o Ability to work in a fast-paced, high-pressure environment
o Understanding of the challenges faced by people experiencing homelessness
o Knowledge of local resources and service providers for people experiencing homelessness
o Ability to work flexible hours, including evenings and weekends
Physical Demands:
Requirements:
o Desire to learn and work towards the HB vision
o Ability to take initiative and make effective recommendations directly
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Application Question(s):
Education:
Experience:
Language:
Shift availability:
Ability to Commute:
Ability to Relocate:
Work Location: In person
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