Chapter Relations Administrator jobs in Vineland, NJ

Chapter Relations Administrator provides coordination of communications between national, regional, and local branches or affiliates of a membership association. Acts as the main point of contact between groups to support collaboration and plan association events and activities. Being a Chapter Relations Administrator provides guidance and information to assist chapter staff with administrative coordination or processes. Typically requires a bachelor's degree. Additionally, Chapter Relations Administrator typically reports to a manager. The Chapter Relations Administrator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Chapter Relations Administrator typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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Guest Relations Supervisor
  • Northgate Resorts Jellystone Park
  • Williamstown, NJ FULL_TIME
  • Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. Our passion is creating family camping memories for our guests – memories that will last a lifetime! We don’t do this as individuals, but as a passionate team that cares about making a difference in our guests’ lives. We endeavor to be a highly effective, lean, and fast-moving organization.
    The Guest Relations Supervisor (age 18 ) is responsible for managing the daily operations of our Reservations and Guest Relations department. This is a SEASONAL, full-time position and reports to the Office Manager.
    DUTIES & RESPONSIBILITIES
    • Administrative Duties
      • Responds to and/or resolves guest complaints as appropriate or escalates park/guest feedback to management as appropriate
      • Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department
      • Schedules staff, monitors payroll, and maintains compliance with a payroll budget
      • Conducts daily stand up meetings with the Guest Relations team to prioritize the day and facilitates feedback from staff members
      • Participates in recruitment and selection of talent for the Guest Relations team
      • Participates in the development and execution of training programs for new hires as well as ongoing training for staff members
    • Daily Duties
      • Supervises daily front desk operations
      • Answers incoming phone calls, live chat, and emails on time
      • Provides guidance and explain service options to accommodate guest needs
      • Ensures guest reservations are accurate and consistent with company policies
      • Ensures the daily success of check-in standards and operational efficiencies both at the front desk and outside with escorts and express check in’s
      • Supervises camper escort program - from initial check in to directing guests to the cabin or campsite
      • Provides coaching, encouragement, and recognition to staff members regularly
      • Monitors the performance of agents, providing real time feedback and coaching
      • Ensures front desk and lobby areas are clean, organized, and adequately stocked for the daily operations; ensures safety standards are met
      • Ensures the express check-in area is clean, organized, and any necessary temporary signage is displayed (stop sign, RVs only, etc.)
      • Participates in staff performance management, including employee reviews, corrective action, investigations, conflict resolution, etc.
      • Maintains quality of operations by ensuring service excellence, ensuring adequate inventory levels (wristbands, car tags, etc.), and operational equipment by troubleshooting, maintenance, and/or calling for repair
      • Monitors cash drawers and ensure cash handling procedures are followed
    • Other Essential Duties
      • Collaborates with park and home office departments
      • Responds to guest inquiries using the company’s service recovery guidelines
      • Utilizes and learn reservation system for daily planning
      • Participates in other projects and activities as assigned
    EDUCATION/TRAINING/EXPERIENCE
    • Experience in customer service, reservations, hospitality, and management preferred
    QUALIFICATIONS/REQUIREMENTS
    • Basic computer skills
    • Strong organizational, motivational, and leadership skills
    • Excellent communication, customer service, and problem-solving skills
    • Strong attention to detail, speed, and accuracy
    • Ability to multi-task and work in a fast-paced environment
    • Strong work ethic and a positive attitude
    • Required to work nights, weekends, and holidays
    • Work with minimal supervision
    ESSENTIAL PHYSICAL DEMANDS
    • Able to lift up to 20 lbs
    • Must be able to remain in a stationary position
    • Continuously climb, balance, stoop, kneel, bend, crouch, and crawl
    • Able to manipulate fingers, hands, and arms to reach, carry, serve, etc.
    Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Northgate is also a proud participant of the E-Verify Program.
    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
  • 1 Month Ago

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Guest Relations Staff
  • Northgate Resorts Jellystone Park
  • Williamstown, NJ FULL_TIME
  • Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. Our passion is creating family camping memories for our guests – memories that will last a lifetime! We don’t d...
  • 1 Month Ago

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Construction Administrator
  • Marzilli Construction, Inc.
  • Hammonton, NJ FULL_TIME
  • Experienced construction administrator. We are looking for a new team member to help us manage our busy construction office and oversee contract administration and quality control. Our ideal candidate...
  • Just Posted

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Office Administrator
  • Byers Industrial Services
  • Franklin, NJ FULL_TIME
  • Byers inudstrial Services is hiring a Office Admjnistrator for our Franklinville, NJ office. This individual must be self-motivated, able to reconsile accounts, keep track of travel and per diem incen...
  • 2 Days Ago

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Contracts Administrator
  • Brady Industries
  • Vineland, NJ FULL_TIME
  • About BradyIFS In December 2020, Brady Industries and Individual Foodservice (IFS) merged to become the largest independent janitorial supply and foodservice distributor in the Western United States. ...
  • 1 Month Ago

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Comptroller/Assistant Business Administrator
  • Vineland Public Charter School
  • Millville, NJ FULL_TIME,CONTRACTOR
  • General Description: The Comptroller/Assistant Business Administrator oversees the areas of accounting, purchasing, accounts payable/receivable, grant accounting, and payroll. Duties and Responsibilit...
  • Just Posted

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0 Chapter Relations Administrator jobs found in Vineland, NJ area

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Senior Workday Integration Administrator
  • South Jersey Industries
  • Folsom, NJ
  • Position Summary: The Enterprise Solutions team at South Jersey Industries provides essential solutions and support in t...
  • 4/24/2024 12:00:00 AM

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Dispatcher Customer Service Representative
  • FRANKEL LOGISTICS LLC
  • Essington, PA
  • Job Description Job Description Flexible DISPATCHERS NEEDED- WE ARE GROWING!! A regional logistics provider in Philadelp...
  • 4/23/2024 12:00:00 AM

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Personal Assistant II
  • YCS
  • Buena, NJ
  • Youth Consultation Service (YCS) is a behavioral health and social services agency that has been caring for at risk chil...
  • 4/23/2024 12:00:00 AM

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Customer Service Rep (Sales Support) - West Chester, PA - West Chester, PA
  • OmniCable LLC
  • Chester, PA
  • ** Customer Service Rep (Sales Support) - West Chester, PA** Job Title Customer Service Rep (Sales Support) - West Chest...
  • 4/22/2024 12:00:00 AM

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Dispatcher
  • Sir Lancellot Courier and Delivery Service
  • Essington, PA
  • Job Description Job Description DISPATCHERS NEEDED!!! A regional logistics provider in the Philadelphia area is seeking ...
  • 4/22/2024 12:00:00 AM

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Office Administrator
  • Innovation Foods LLC
  • Rosenhayn, NJ
  • Description Job Title: Office Administrator Department: Office Reports to: General Manager Payrate: $19-$25 BOE Shift: 1...
  • 4/21/2024 12:00:00 AM

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Primary Care Physician- Internal Medicine
  • Roxborough Memorial Hospital
  • Philadelphia, PA
  • Direct patient care hours as specified above attending to scheduled, and where required, unscheduled outpatients in a pr...
  • 4/20/2024 12:00:00 AM

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Primary Care Physician Excellent Opportunity
  • Prime Healthcare
  • Philadelphia, PA
  • Roxborough Memorial Hospital is a 131-bed community hospital. The hospital has been serving the medical and health care ...
  • 4/20/2024 12:00:00 AM

According to the United States Census Bureau, the city had a total area of 69.029 square miles (178.785 km2), including 68.424 square miles (177.218 km2) of land and 0.605 square miles (1.568 km2) of water (0.88%). Of all the municipalities in New Jersey to hold the label of City, Vineland is the largest in total area. (Hamilton Township in Atlantic County is the largest municipality in New Jersey in terms of land area. Galloway Township, also in Atlantic County, is the largest municipality in total area, including open water within its borders.) Vineland borders Deerfield Township, Millville,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Chapter Relations Administrator jobs
$75,247 to $115,203
Vineland, New Jersey area prices
were up 1.5% from a year ago