Charge Capture Specialist jobs in Raleigh, NC

Are you passionate about making a real impact on small businesses? Do you dream of a career that not only offers flexibility but also allows you to be a superhero for entrepreneurs? If so, join Contractor In Charge based in Sun City Center, FL as our full-time Remote Customer Service Specialist and be a key player in helping small business owners navigate their financials from the comfort of your home.

Plus, enjoy an enticing wage of $22 - $25 per hour and the satisfaction of being part of a dynamic team that is dedicated to empowering entrepreneurs to thrive!

MINIMUM REQUIREMENTS TO JOIN THE TEAM:

• High school diploma or equivalent
• Excellent computer skills, including the ability to type 50 WPM
• A minimum of 3 years in high-volume call centers
• At least 3 years of experience in customer service within the home service industry (HVAC, plumbing, or electrical), or a similar field
• A minimum of 1 year of inside sales experience
• Familiarity with complex work environments
• QA/KPI scores of 90% or above
• Mastery of CRM and scheduling software

Managerial experience is preferred but not required.

DAY-TO-DAY

Step into your day, brimming with possibilities as a Remote Customer Service Specialist. Armed with empathy, effective communication, and financial know-how, you're the hero entrepreneurs turn to for clarity and support. Beyond answering calls, you conjure magic with charm and problem-solving skills, leaving smiles in your wake. Inspiring teamwork, you champion collaboration and ensure every voice is valued. Elevating your skills through captivating training, you're not just a specialist; you're a financial wizard, mentor, and entrepreneur's trusted friend.

ABOUT CONTRACTOR IN CHARGE

Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards. Our staff has a high degree of experience in the electrical, plumbing, HVAC, and other home service industries--and offers their knowledge to help increase our client's understanding of their business performance. In the industry, we are known for our professionalism and knowledge of the scheduling software and accounting integrations. Our clients are good at what they do, knowing their trades inside and out--and, we let them focus on that by doing the rest for them!

Giving our clients this peace-of-mind requires that we have a skilled and reliable team of our own. In order to attract and retain the best, we offer competitive pay, flexible schedules, and remote work-from-home opportunities.

WORK SCHEDULE

As a Remote Customer Service Specialist, you'll savor the freedom of working from your castle (a.k.a. your home). Say goodbye to the daily commute and embrace a work schedule that harmonizes with your lifestyle.

Ready to unleash your superpowers? If you're ready to embark on this thrilling adventure, we want to hear from you! Our swift 3-minute, mobile-friendly initial application is your gateway to a heroic career, and it's easier than navigating a city map! Apply now and be the hero our clients deserve!