Charge Nurse jobs in Reno, NV

Description

Position Summary:

Assumes shift responsibility and accountability for the planning and provision of direct and indirect nursing care to the patient, family, care partner and appropriate others. Coordinates multi-disciplinary team members, directs and facilitates nursing staff in obtaining safe, optimal health care outcomes. Supports activities that meet the facility vision, mission and goals. Provides professional leadership and support to the healthcare team. Oversees and guides employees that are under his/her supervision. The concepts of Patient Centered Care will provide the foundation for all nursing care. Demonstrates Service Excellence standards at all times.

Position Designation:

The position of Charge Nurse is identified as “department safety-sensitive”.

Department safety-sensitive positions mean employment positions, which may in the normal course of business:

1. Require the employee to operate the company vehicles or heavy equipment, or
2. Involves duties, which, if performed with inattentiveness, errors in judgment, or diminished coordination, dexterity, or composure, may result in mistakes that could present a real and/or imminent threat to the personal health and safety of the employee, co-worker, and/or the public.

Delegation of Authority:

As a Charge Nurse in the medical/surgical department, you are delegated the administrative authority, responsibility and accountability necessary to carry out your assigned duties.

Performance Evaluation:

E = Exceeds standards (requires explanation)

M = Meets standards

B = Below standards (requires explanation and action plan)

Duties and Responsibilities:

• Establish a service-minded culture: Reduces patients' and customers' fear and anxiety. Demonstrates effective relationship building with patients/customers.
• Demonstrate Professionalism and Excellence in the things I do: Takes ownership/accountability for role in Service Excellence. Accepts role as a leader and serves as a positive role model. Focuses on solutions for problems, not causes.
• Practice Teamwork. Participates in decision-making and process improvement. Effectively communicates verbally and non- verbally. Demonstrates awareness and understanding of HCAHPS and own role in driving HCAHPS scores.
• Service Recovery: Listens to patient/customer concerns/complaints and addresses issues using service recovery techniques, including empathy and blameless apology. If unable to resolve, moves the issue to the most appropriate person.
• Provides effective leadership for the implementation and improvement of the required components of the patient centered care delivery model. (Example: Bedside report, hourly rounding, etc.).
• Takes an assignment as needed to meet unit needs while continuing to serve as a resource and leader for patient care problems.
• Completes unit patient rounds with purpose to evaluate the patient status, perception and quality of care provided. Supports compliance with hourly rounding with purpose to promote nurse communication, improve safety, and anticipate patient needs
• Collaborates with the patient’s designated care partner to meet the educational, physical, psychological, and spiritual needs of the patient.
• Facilitates effective productivity through the use of personal organizational skills and time management. Promotes a positive work environment. 
• Assists physicians with resolution of issues to promote prompt resolution.
• Completes schedule as assigned and adjusts staffing for the shift by adjusting staff to the workload and workflow to maintain worked hours within the budgeted standard
• Follows communication practices that minimize risks associated with handoffs among providers, and across transitions in care utilizing the SBAR process.
• Participates in review of core measure compliance, evidence based policies and practices and facilitates consistent high compliance with evidence-based practice.
• Holds team members accountable for care that meets the unit’s quality improvement initiatives.
• Demonstrates quality through accurate documentation of the nursing process in a responsible, accountable manner.
• Utilizes the results of quality improvement activities to initiate changes in nursing practice and care delivery.
• Demonstrates competent clinical skills, critical thinking, and nursing judgment.
• Assesses the qualifications and competence of unit staff providing patient care services. Makes patient care assignments considering the patient acuity/complexity, staff ability/competence, turnover, and skill mix/availability within the established guide
• Follows facility policies and procedures to promote patient safety (i.e. safe medication administration, equipment safety practices, radiation safety, fire prevention, etc.).
• Reports errors (facility and unit) to promote analysis of errors and design of prevention or system improvements.
• Competency in use of technology and computers as necessary for job responsibilities.
• Participates in coaching and counseling of staff, staff interviews and provides feedback for hiring decisions for the unit. Completes or provides input on staff evaluations in an objective, timely manner.
• Makes discretionary patient care decisions/interventions independently within the scope of practice (selects a course of action consistent with the patient’s needs and is accountable for decisions). Is self-directed and decision oriented.
• Follows the chain of command and supports staff with more complex situations. Escalates problems as appropriate.
• Assigns unit tasks including meal/break time and ensures completion.
• Two incompletes on any Core Measure results in an RI for this line item.
• Oversees and implements diversity specific safety plans and implements accident prevention/safety measures.
• Demonstrates effective communication skills appropriate to population diversity.
• Demonstrates an awareness of and implements National Patient Safety Goals as applicable to area of practice.
• Maintains confidentiality of all patient/staff information.                                                                           
• Performs other related duties as assigned or required.                                                   

Position Qualifications:

Preferred Minimum Education:

Must possess a high school diploma or equivalent

Completion of an accredited school of nursing, BSN preferred.

One-year full time or three years part time experience in acute care specialty nursing. One to three years supervisory experience preferred.

Required Licensure/Certification:

Active Nevada Registered Nurse license

Current CPR/AED

NRP

PALS

ACLS

Personal Qualifications:

Able to read, write and speak the English language in an understandable manner.

Sufficient previous clinical experience in med/surg and critical care.

Ability and willingness to work harmoniously with professional and non-professional personnel.

Ability to communicate clearly and tactfully with patients, their families and co-workers.

Must be a role model of a professional nurse.

Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Heavy physical effort (lift/carry/push/pull plus 50 lbs.)

Prolonged, excessive standing/walking

Manual dexterity and mobility

Ability to perform mathematical calculations for medication administration

Lifts, positions, pushes and/or transfers patients

Lifts supplies/equipment

Visual acuity with or without correction

Working Conditions: The above statements are intended to describe the general nature and level of work typically performed by an employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

May be exposed to infections and contagious diseases

Regularly exposed to the risk of blood borne disease

Exposed to hazardous anesthetic agents, body fluids, and wastes

Exposed to hazards from electric/mechanical/power equipment

Subject to burns and cuts

Occasional exposure to unpleasant patient or unit elements

Occasional exposure to radiological radiation

Exposure to unpleasant elements (accidents, injuries, and illness)

Subject to varying and unpredictable situations

Subject to long irregular hours

Requires judgment/action which could have a significant impact on a patient’s life

Works in clean, air-conditioned, well-lit environment

Required Protective Equipment:

Gown, medical gloves, face shield as necessary and other equipment as required by OSHA regulations and hospital policy.

Qualifications