Check Collections Manager manages and leads a group of check collection staff. Oversees the operation of the check proof, transit, and other transactions. Being a Check Collections Manager plans and implements collection policy and procedures to ensure recovery of fraudulent checks. Requires a bachelor's degree. Additionally, Check Collections Manager typically reports to a head of a unit/department. The Check Collections Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Check Collections Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a detail-oriented and motivated individual to join our team as a Collector. As a Collector, you will be responsible for contacting individuals and businesses to collect outstanding debts. This is an important role that requires strong communication skills and the ability to work with sensitive financial information.
Duties:
- Contact individuals and businesses via phone to collect outstanding debts
- Negotiate payment arrangements and settlements with debtors
- Update account information and maintain accurate records of all collection activities
- Utilize telemarketing techniques to effectively communicate with debtors
- Use accounting software to track and manage debt collection efforts
- Collaborate with other team members to resolve complex collection issues
- Perform account reconciliations and ensure accuracy of debits and credits
Experience:
- Previous experience in collections or a related field is preferred
- Knowledge of medical billing, coding, and revenue cycle management is a plus
- Strong mathematical skills for calculating payment plans and negotiating settlements
- Familiarity with accounting software for managing collection accounts
- Excellent phone etiquette and the ability to handle difficult conversations professionally
- Attention to detail and the ability to accurately reconcile accounts
At our company, we offer competitive pay rates and a supportive work environment. Join our team of dedicated professionals and make a difference in the lives of our clients.
Job Type: Full-time
Pay: $14.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
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