Check Collections Manager manages and leads a group of check collection staff. Oversees the operation of the check proof, transit, and other transactions. Being a Check Collections Manager plans and implements collection policy and procedures to ensure recovery of fraudulent checks. Requires a bachelor's degree. Additionally, Check Collections Manager typically reports to a head of a unit/department. The Check Collections Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Check Collections Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Collections USA, a reputable full-service collection agency with over 30 years of experience, is seeking an experienced Collections Representative to join our team. We are committed to providing exceptional service while adhering to federal and state regulatory guidelines.
Job Description:
We need a motivated Collections Representative who can handle a high call volume, negotiate payoffs, and update customer data accurately. You should have strong negotiation skills and be willing to learn in a fast-paced environment.
Responsibilities:
Place outbound calls, inbound calls, negotiate payoffs, and update customer data. Follow federal and state regulatory guidelines Provide excellent customer service. Collaborate with team members to meet collection targets
Requirements:
Proven experience as a Collections Representative. Strong negotiation skills and ability to handle high stress situations. Familiar with regulatory guidelines. Excellent communication and interpersonal skills. Preference will be given to candidates that are bi-lingual (Spanish).
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
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0 Check Collections Manager jobs found in Phoenix, AZ area