Check Collections Manager jobs in Providence, RI

Overview

In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Rhode Island community's health care system. As of December 2018, the Rhode Island Blood Center employs approximately 320 full- and part-time employees. Our employees are committed to the Blood Center's mission of providing a safe and adequate blood for patients within our community. We seek individuals who are caring and compassionate, who take pride in their work, and are looking for a rewarding experience. At the Rhode Island Blood Center, you not only have a job but also the opportunity to make a difference.

For more information about a career with us, please watch the video below:

“Career in Blood”

Responsibilities

This position reports to the Director of Donor Services.

The Manager of Collection Logistics is responsible for facilitating smooth and efficient blood collection operations by ensuring adequate supply and equipment levels for mobile blood drives, fixed sites, and mobile donor coaches, and effectively scheduling and supervising the Donor Services Drivers and Packing Room Supervisor.

Essential Functions:

• Responsible for directing and supervising the Logistics Drivers and Logistics Supervisor in the completionof activities relating to blood collection operations at mobile blood drives, fixed sites, and mobile donor coaches.• Oversee/Create weekly schedule for seven day operation, ensuring adequate staff and coverage to meet the needs of scheduled blood collection activities. Coordinate and monitor Driver work assignments.• Coordinate the acquisition, allocation, delivery and quality control of supplies and equipment for all blood collection activities following best warehousing practices.• Communicate and inform appropriate personnel in other departments of interdepartmental issues relating to collection of products.• Collaborate with the Donor Services Education and Quality Assurance staff to maintain and document quality control of equipment and supplies.• Manage mobile prep area assuring blood collection supplies and equipment are sufficiently maintained and that all operation sites have adequate supplies and equipment. Work with the Director, Facilities Management to ensure that all plant needs for RIBC fixed sites are met.• Assist the Director, Donor Services in preparing, managing and adhering to an annual operating budget for areas of responsibility.• Collaborate with DS management team to ensure accuracy of all Donor Services department expenses.• Identify the need for replacement and repairs of equipment (i.e. donor beds, tables, machines, etc.) and follow up accordingly.• Recommend and plan for equipment and vehicle replacement and purchase.• Determine and oversee repair and maintenance schedule for mobile blood drive trucks, donor coaches, and vans.• Work closely with Donor Resources staff to determine and provide adequate driving staff, equipment and proper set up for mobile blood collection activities. Inspect potential blood drive sites for suitability as requested by Donor Resources staff.• Responsible for hiring, training, discipline and performance evaluations in the Logistics department.*Code Donor Services invoices with proper account numbers to ensure expenses are assigned correctly.*Source equipment and inventory supplies needed for operations.*Direct Logistics Supervisor in making requisitions for purchase of products and equipment.*Collaborate with the NYBCe Logistics team on vehicle needs, licensing, and best practices.* Participate in the training and integration of new equipment for mobile operations.

Non Essential Functions: 

• Participate in planning and projects with Donor Services leadership team.• Complete other duties as assigned by the Director/Donor Services Director.

Qualifications

EducationalRequirements:

• High school diploma and minimum of 5 years of experience on a logistics, fleet management or inventory control, including at least two years in a supervisory or management role.• Experience in a healthcare environment is preferred.• Associate or bachelor’s degree in business management is preferred. Equivalent combination of education and experience may be considered.

Experience/Qualifications:

Work Characteristics: Must be a detail-oriented, self starter with exceptional customer service and organizational skills who has the ability to work independently as well as a part of the Donor Services Management Team. Ability to analyze current processes and procedures, then to develop and implement recommendations for improvement. Must demonstrate good interpersonal communication skills and effectively work with a variety of individuals.

* Experience with RFID scanning and bar coding, fleet management, and training and team building is preferred.

Driver’s License: Valid Rhode Island Driver’s license required. No major driving violations in the past 3 years upon hire and continuing good driving record during the course of employment.

DOT Health Card: Upon hire, the person filling this position will be required to undergo an employment physical exam and obtain a Department of Transportation Health Card. Subsequently, the Manager, Collection Logistics must obtain a new DOT Health Card every two years. Physical exams are paid for by the Blood Center and conducted by Occupational Health and Rehabilitation.

Physical Requirements:

Physical Requirements: Must be able to sit, stand, walk, lift and drive alternately throughout the duration of shift.

Computer Skills: 

Must have good computer skills and be able to create and interpret repots, graphs and spreadsheets.  Intermediate knowledge of Excel, Word, Power Point is required.  Ability to quickly grasp internal computer applications is required.

Supervision: 

 Supervisory responsibilities include interviewing, hiring and training Donor Services Drivers and Packing Room staff; planning, assigning, and directing work; evaluating performance, addressing employee issues and resolving problems.

The proposed annual salary for this position is 84,000 to 95,000. Offers made to an individual candidate will depend on a variety of factors, including experience, skills, and job-related education.