Check Collections Manager jobs in Topeka, KS

Collections Supervisor

Under the supervision of the Site/Mobile Field Manager, assumes responsibility for supervising the staff in the collection at fixed sites and/or mobile sites. Monitors the collection activities to ensure compliance with SOPs. Serves as a resource for donor eligibility and phlebotomy complications. Responsible for meeting projected production goals. Delegates duties to staff. Coordinates with the mobile chairperson

Quality Statement:

Supports organizational quality efforts by accepting responsibility for:

• Re.porting any problems relating to the product, process, and quality system.

• Participating in the in1plen1entation of solutions toproblenlS.

• Initiating, re.coum1ending or providing soh1tions through designated channels.

• Verifying the implen1entation ofsohitions.

• Controlling further processing, delivery, or installation of non-conforming products until the deficiency or satisfactory condition has been corrected.

Essential Functions

• Supervises blood collection at fixed/mobile sites.

• Trained on all tasks required of Donor Care Technicians I, II, III,IV & V (as applicable).

• Functions as a resource for staff regarding donor criteria and vein suitability.

• Functions as a resource for donor questions and concerns.

• Functions as a resource for difficult venipunctures.

• Revews QC documentation.

• Ensures staff compliance with SOPs.

• Determines job assignments, breaks, and meal tinies for staff.

• Coordinates with the mobile chairperson and volunteers.

• Handles or seeks help for emergencies that occur.

• Ensures compliance with the CBC safety policies and procedures.

• Maintains confidentiality of personal information regarding donors and staff.

• Responds to staffing problems and donor/staff complaints and counsel donors and staff as needed.

• Provides written evaluation of staff regarding performance and compliance with SOPs.

• Provides documentation when needed regarding staff behavior and/or attendance problems.

• Proniotes customer service and a positive image of CBC to the community.

• Maintains prompt and regular attendance.

• Responsible for responding to temperature/humidity alarms (as applicable).

• Responsible for maintaining and reconciling monthly equipment inventory 

• Must be able to confidently colllUlunication and interpret intermediate information in English to all members of the public and staff.

Other Functions

• Maintains knowledge of donor inler\ ew and phlebotomy tasks.

• Performs registration, unit processing, and duties of MUOs when needed (as applicable).

• Ensures proper equipment is available for collections.

• Orders supplies as needed.