Check Processing Manager supervises check encoding and processing operations. Monitors workload and makes team assignments. Being a Check Processing Manager reviews errors, exceptions, and resolves process or equipment problems. Completes required audits, reporting and documentation. Additionally, Check Processing Manager conducts training for new hires. Requires a high school diploma. Typically reports to a manager. The Check Processing Manager supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Check Processing Manager typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
JOB SUMMARY:
Provides 24/7 strategic leadership, direction, support, accountability, and management of the OR Sterile Processing Department (OR SPD) including decontamination processes and sterile processing in compliance with applicable regulatory standards. Reviews and evaluates department performance reports, usage reports and other fiscal documents for adherence to hospital goals and directives. Also responsible for quality and functional excellence and assists the Associate Director for OR Sterile Processing in accomplishing strategic and operational objectives.
EDUCATION/EXPERIENCE:
Bachelor of Science or Bachelor of Arts Degree required.
Ability to manage the day-to-day operations of a busy healthcare central sterile/sterile processing department; ability to work in a fast-paced, constantly changing environment on a daily basis.
Expert knowledge in sterilization and high-level disinfection processes.
Able to communicate and problem solve using critical thinking.
Experience with developing strong team environment and a role model for training and teaching in the clinical setting.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
Active certification in sterile processing/central sterile via CBSPD or IAHCSMM is required.
Additional certification for SPD Management/Leadership it must be obtained within 12 months of hire.
ESSENTIAL FUNCTIONS:
SKILLS/QUALIFICATIONS
Possesses excellent oral and written communication skills
Strong decision making skills, ability to analyze and solve problems
Skill in developing and maintaining interpersonal relationships as required in the surgical services environment
Extensive knowledge regarding instrumentation/processing/sterilization and case carts
Basic knowledge of surgical procedures and the instruments necessary for high volume procedures
Ability to plan and organize a substantial workload
Skill in coaching, counseling and developing the functional and supervisory skills of others
Ability to cope well under emergency and stressful conditions.
Ability to converse and interact with various health care professionals
Strong analytical and budgeting skills
A proven (and documented) track record of success in the field of Sterile Processing
Leadership skills to motivate and encourage the team to work together to complete tasks and active company goals
WORK ENVIRONMENT:
Clean, well-lit, comfortable climate
Occasional pressure due to multiple calls and inquiries
Works with confidential information
Subject to stressful conditions
Handles absentee replacement on short notice
Moderate noise environment
Handles emergency or crisis situations
Subject to many interruptions
Occasionally subject to irregular hours
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