Chief Enrollment Management Officer jobs in Wichita Falls, TX

Description

ORGANIZATIONAL DESCRIPTION

Provide leadership to clinical staff that will support, create ownership of goals and encourage active participation in decisions while ensuring compliance with regulatory agencies and quality standards. Serve as a member of the executive leadership team and participate in functional decision-making processes to promote the hospital mission. Advise on healthcare clinical matters that could have an impact on the success of the hospital. The position requires availability or delegated availability to respond after working hours and to take call on a rotational basis.

INTERACTION

Primarily Interacts with: administration, Board of Directors, physicians, employees, clinical and non-clinical departments, patients, visitors, vendors and volunteers

PRIMARY FUNCTIONS

• Establish standards for clinical practices, quality and safety programs and maintain authority, accountability and responsibility for clinical services.
• Manage day-to-day operations of clinical operations of the hospital, including the general supervision of all nursing personnel in the following areas: Med/Surg, ER, OR, and control of medications/drugs by nursing personnel. Also responsible for oversight of the Lab, Pharmacy, Social Work, Cardiac and Respiratory departments.
• Articulate the link between metrics and goals and national quality initiatives/metrics. Target outcomes that are evidence-based.
• Collaborate with direct reports to establish departmental goals and objectives that are supportive of the organization’s strategic plan.
• Maintain departmental reports and record and collect statistical data for administrative and regulatory purposes.
• Develop and recommend department operating budget and ensures departments operate within budget.
• Participate in the planning and implementation of the annual budget to include staffing, capital expenditures, and supplies.
• Support all endeavors to stay in compliance with regulatory agencies.
• Direct the development and implementation of hospital policies and procedures to promote communication and adequate information flow.
• Coordinate Nursing Service Performance Improvement.
• Oversee management of Utilization Review program.
• Support all aspects of customer service to promote and insure high customer satisfaction scores.
• Represent the hospital through community involvement.
• Direct care and maintenance of department facilities, equipment, and supplies.
• Keep lines of communication open. Recognize the type of information that needs to be reported and report it in a timely manner. Relay pertinent information to subordinates to keep them informed about important changes impacting patient care or hospital business.
• Work closely with the staff to promote a harmonious relationship between nursing and physicians.
• Encourage growth and development of staff.
• Maintain professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Participate in hospital/medical staff committee meetings as required.
• Attend and serve on professional/civic service organizations as a hospital representative.
• Responsible for accuracy of department payroll; including approval via KRONOS
• Provide exemplary customer service.
• Maintain confidentiality and compliance with HIPAA.
• Cooperate with other personnel to achieve departmental objectives and maintain good employee relations, inter-departmental objectives and infection control policies.
• Cordially demonstrate timeliness and professionalism in appearance, communications, and actions during all interactions and with all individuals and entities.
• Solve practical problems, dealing with a variety of issues, and interpret a variety of instructions furnished in written and oral form.
• Attend meetings as required.
• Perform other duties as requested or assigned.

Requirements

ABILITY TO USE EQUIPMENT, TOOLS, MATERIALS, MACHINES: Computer, telephone, facsimile machine, copier, scanner, printer, calculator and other standard office equipment. Blood Pressure Cuffs, stethoscope, syringes, IV pumps, feeding pumps, beds, scales, lifts, hyper/hypothermia units, glucose monitors, PCA pumps, suction equipment, ventilators, crash cart, miscellaneous medical equipment and DME.

EDUCATION/EXPERIENCE/SKILLS/ABILITIES

Education:

• Bachelor degree in Nursing required; Master’s degree in healthcare administration, nursing, business or related field preferred.
• Graduate of an accredited school of professional nursing as evidenced by RN state licensure.
• BLS, ACLS, PALS/ENCP and TNCC certifications.

Experience:

• Minimum of three years of progressive leadership experience that is comparable to the Chief Nursing Officer’s authority and responsibility, commensurate with the scope and complexity of the hospital.
• Five years of nursing care (critical care preferred) experience: treatment experience with the complex medical, surgical patient population, and comprehensive acute medical and therapeutic/rehabilitative care management

Personal Job-Related Skills / Abilities:

• Must be committed to quality and patient safety at all times.
• Excellent command / highly proficient in spoken and written English.
• Intermediate computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
• Must be effective at adjusting to change, prioritizing duties, handling stress and effectively communicating face-to-face and/or over the telephone.
• Must be able to work independently, and flexibly, and as a part of a multidisciplinary team.
• Must be able to manage several interruptions throughout the shift.
• Must have strong interpersonal and communication skills, verbal and written.
• Must have strong time management skills.
• Must be able to work under pressure while interacting in a helpful, courteous manner with a high degree of patient contact.
• Sufficient hearing, vision and dexterity to perform duties safely.

Physical and Mental Requirements:

Physical:

Activity Up to %

• Walking: 25
• Squatting: 10
• Standing: 25
• Pulling: 10
• Kneeling: 10
• Reaching: 35
• Sitting: 80
• Lifting up to 50 lbs: 30
• Pushing: 10
• Wrist/Finger Movements: 90
• Bending: 10
• Climbing: 10

Mental:

• Stress Level: Moderate to High

Individual position core competencies:

• Quality
• Service Excellence
• Compassion
• Professionalism
• Fiscal Responsibility

Required education within first 60 days (if employee is from outside organization).

• GrahamRMC Orientation
• Department Orientation

Continuing/Annual Education and Training:

• As needed to maintain certification/ licensure of position
• Falling Star Program
• Safety Storm Program

Supervision

Employees Supervised: __Yes__

ADA REQUIREMENTS

Each category is grouped under a percentage rating based on the frequency the condition is expected to occur.

Frequency of Condition 1-33% 34-66% 67%

1-33%

• Extreme Heat
• Extreme Cold
• Extreme Swings in Temperature
• Extreme Noise
• Working Outdoors
• Mechanical Hazards
• Electrical Hazards
• Explosive Hazards
• Fume/Odor Hazards
• Dust/Mite Hazards
• Chemical Hazards
• Toxic Waste Hazards
• Radiation Hazards
• Wet Hazards
• Heights

67%

• Working Indoors

Other Conditions: Long shifts, Irregular Hours

OSHA Classification:

Identify with a check the OSHA Job Category that describes this job. The intent is to enhance worker protection by identifying any risk in the performance of routine and reasonably anticipated job-related functions.

__X__ Category I: Tasks that involve exposure to blood, body fluids or tissues.

All procedures or other job-related tasks involve an inherent potential for mucous membrane or skin contact with blood, body fluids or tissues or a potential for spills or splashes of them are Category I tasks. Use of appropriate protective measures, such as gloves, masks, goggles, and gown are required for every employee engaged in Category I tasks.

_____ Category II: Tasks that involve no exposure to blood, body fluids or tissues but employment may require performing unplanned Category I tasks.

The normal work routine involves no exposure to blood, body fluids or tissues, but exposure may be required as a condition of employment. Appropriate protective measure, such as gloves, masks, goggles, and gown are readily available to every employee engaged in Category II tasks.

_____ Category III: Tasks that involve no exposure to blood, body fluids or tissues and Category I tasks are not a condition of employment.

The normal work routine involves no exposure to blood, body fluids or tissues (although situations can be imagined or hypothesized under which anyone, anywhere might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first-aid or to be potentially exposed in some other way. Tasks that involve handling implements or utensils, use of public or shared bathroom facilities or telephone and personal contacts such as handshaking are Category III tasks.

ADDITIONAL INFORMATION

The employee will demonstrate continuous commitment to the maintenance of a clean and safe work environment that is compliant with applicable regulatory agency requirements. The employee will follow established infection control procedures.

The employee will ensure the effective and safe use of all equipment used in his/her activities, if applicable.

The competence of the employee in performing his/her job duties is evaluated during orientation to his/her position and will be demonstrated, maintained, and improved on an ongoing basis. The employee will adhere to the assigned schedule and report to work on-time.

The employee shall abide by the requirements set forth in the Code of Conduct and report suspected violations of the Code of Conduct.

The employee will recognize, appreciate and incorporate an employee’s, patient's and patient’s family's unique differences, such as culture, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values, into an individualized plan of care or plan of action.

The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered a detailed description of all the work requirements that may be inherent in the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

The job description does not constitute a contract of employment and the company or employee may exercise its employment-at-will rights at any time.

LEADERSHIP ADVISORY ADDENDUM

I understand as a Department Head I am responsible, either personally or through delegation, for:

• Integrating the service into the organization’s primary functions.
• Coordinating and integrating interdepartmental and intradepartmental services.
• Developing and implementing policies and procedures that guide and support the provision of services.
• Recommending a sufficient number of qualified and competent persons to provide care, including treatment and quality customer service.
• Determining the qualifications and competence of department personnel who provide patient care services.
• Continuously assessing and improving the performance of care and services provided.
• Maintaining quality control programs, as appropriate.
• Orienting and providing in-service training and continuing education of all persons in the department.
• Recommending space and other resources needed by the department.
• Participating in the selection of sources for needed services not provided by the department or the organization.
• Develop, revise, recommend, and interpret policies and procedures for department to ensure all applicable laws and governmental guidelines are followed and that employees are treated in equitable manner.
• Select, orient, train, schedule, assign, direct and supervise department personnel. Evaluate work performance and initiate or recommend personnel actions such as merit increases, promotions, demotions, transfers, disciplinary action, and/or termination.
• Maintain effective and appropriate staffing by collaborating on recruitment and selection of qualified candidates, monitoring employee turnover, overtime, and absenteeism.
• Act as a role model in all settings using standard precautions.
• Consistently and fairly implement human resources policies.
• Perform and facilitate completion of department performance evaluations and competency assessments in a timely manner.
• Responsible for accuracy of department payroll; including approval via KRONOS. Manage time to stay within budgetary limitations. Adjust staff in relation to projects needing completion

In addition, as an employee responsible for the selection, supervision and/or guidance of others in the workplace I understand I am responsible to:

• Comply with District policy, equal employment opportunity requirements and applicable federal, state and local laws in all personnel activities in my area of responsibility.
• Provide a workplace free from harassment, hostility and offensive behavior.
• Maintain documentation to support action taken with personnel to include applicant/interview flow logs, questions asked during interviews, interview evaluation sheets for hiring decisions, and corrective actions.