Chief Information Technology Officer establishes and directs the strategic long-term goals, policies and procedures for an information technology department. Determines an organization's long-term systems needs and any hardware acquisitions needed to accomplish the organization's business objectives. Being a Chief Information Technology Officer gives technical guidance on high priority projects and orients the company to trends in the information technology industry. Requires a bachelor's degree. Additionally, Chief Information Technology Officer typically reports to Chief Executive Officer (CEO) or the Chief Operating Officer (COO). Responsible for the development of functional or business unit strategy for the entire organization. Defines corporate vision and strategy establishes company direction and focus. Executes multiple high impact initiatives to achieve overall corporate goals. (Copyright 2024 Salary.com)
Position Title: Information Technology Technical Support: University Assistant
Position Type: On Campus Part Time Employment
Department: Information Technology, Client Support Services
Supervisor: Customer Support Center Coordinator
Hours: 19 hours per week, Saturdays 9:00am – 3:00pm required.
Salary: $18.00 - $20.00
Responsibilities
Provide technology support for computers, the campus network and various supported system applications for the campus community; assist with technical support operations, including trouble identification and resolution, follow-up, data entry, documentation of problems and procedures, utilization of help desk software, and dispatching services when necessary. This position requires the selected candidate to work Saturdays 9am – 3pm during the academic semester.
Qualifications
General technical knowledge, including knowledge of Microsoft products (recent versions of Office and Windows). Knowledge of current web browsers and mobile devices. Ability to work well with others and follow the job through to completion. Excellent communication and customer service skills. Experience in a technical or business-related area in a help desk or customer service preferred.
University Assistant Positions are limited to Graduate Level students or anyone who is not a current Undergraduate student.
Job Type: Part-time
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Work Location: In person
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