Chief Operating Officer leads the planning and development of an organization's operational objectives and initiatives. Develops strategies and oversees the execution of plans to attain short- and long-term financial and mission-critical operational goals. Being a Chief Operating Officer directs the development of the organization's functional capacity that will produce sustainable growth and minimize risk. Develops operating budgets. Additionally, Chief Operating Officer establishes effective operational policies and procedures. Typically requires a master's degree. Typically reports to Chief Executive Officer (CEO). Responsible for the development of functional or business unit strategy for the entire organization. Defines corporate vision and strategy establishes company direction and focus. Executes multiple high impact initiatives to achieve overall corporate goals. (Copyright 2024 Salary.com)
This is a senior staff position reporting to the President of Swope Health. The incumbent is responsible for directly influencing organizational performance through management of regulatory and legal compliance, process improvement, and risk management efforts. The incumbent also provides executive leadership and is responsible for Board of Directors' monitoring capabilities in carrying out oversight and governance responsibilities. In addition, the incumbent assists executive leadership in ensuring compliance with all laws, regulations, accrediting bodies and best practices in the delivery of quality health care services.
PRIMARY FUNCTIONS:
Collaborates with all levels of management to ensure Swope Health remains current and compliant with all laws, regulations and related practices associated with the delivery of primary care and behavioral health services. This includes identifying gaps through reviews and reports to management and the Board of Directors' Quality of Care Subcommittee.
Manage all outstanding Federal Tort Claims Act (FCTA) claims, including reporting to and collaborating with insurers and Health and Human Services Office of the General Counsel.
Assists management in the development of performance improvement and quality initiatives including the establishment of specific performance measures.
Monitors adherence to ensure Swope Health meets all requirements for successful accreditation by The Joint Commission, HRSA, FTCA, state and local departments of health, and related professional accrediting organizations.
Manages the organization's risks management and risk reduction.
Provides oversight regarding quality of care reviews and reporting to the Board of Directors' Quality of Care Subcommittee.
Effective management of compliance staff to accomplish organizational goals.
KEY COMPETENCIES:
Ability to provide leadership in the establishment and implementation of quality improvement strategies and tactics, standards, and goals.
Demonstrate a high level of skills at building business relationships and strategic partnerships internal and external to the organization.
Analyze, synthesize and communicate complex data, clinical information, business needs and related issues in an accurate, objective and straightforward manner.
Demonstrate strong interpersonal and influence skills in all dealings with government and regulatory entities.
Ability to build consensus and focus within the organization and with outside partners such as vendors strategic business partners.
EDUCATION REQUIREMENTS:
Bachelor's degree required. Advanced degree in business, healthcare administration or related field preferred.
EXPERIENCE & QUALIFICATIONS:
Prior supervisory experience required.
3-5 years of healthcare compliance experience; 5 years preferred.
Demonstrated expertise related to laws, trends and issues in the areas of primary health care, public health and behavioral health and HIPAA.
Demonstrated success in management of accreditation standards and requirements and the development of quality improvement measures in a similar size organization.
Associate Statement of Understanding
I have read and understand the job description for my position. I meet the experience, qualifications, and am able to perform all of the primary functions of this position.
I agree to comply with the corporate compliance policy and all laws, rules, regulations and standards of conduct relating to my position. As an associate, I understand my duty to report any suspected violations of the law or the standards of conduct to my immediate supervisor.
As an associate, I will strive to uphold the mission and vision of the organization. All associates are required to adhere to the core values in all their interactions with customers and fellow associates.
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