Chief Student Affairs Officer jobs in Anaheim, CA

The Vice President (VP/CSEO) is a senior leadership role reporting to the President.  The primary responsibility of the VP/CSEO is accountability for the institution’s most important asset—the student. This role is responsible for the entire student journey from marketing, through recruitment, to successful graduation. The VP/CSEO is responsible for both the experience of the student in addition to the successful growth of student enrollment.  

Application Materials: Please submit a PDF version of your resume/CV. Cover letter is optional, and not required. If you would like to upload additional documents, please feel free to upload additional documents under the "Documents Section". This section is located after "Links" and before "Questions" in the application. Note to applicant: The email address you use to apply with, will be your username for your account and all email notifications. Questions, please email careers@lapu.edu.  

Compensation: Grade 21: $165,000 - $200,000 DOE (Exempt/Salary).

Primary Work Location: Hybrid - Works regularly from LAPU San Dimas, CA and home office as agreed by manager.

Required Experience / Education

• Christian Commitment: vital Christian faith and lifestyle both personally and professionally.
• Master’s degree in leadership, business, or administrative field.
• Ten years of significant student enrollment and/or admissions experience in higher education
• Two years of executive leadership, preferably as Vice-President, with responsibility for the attainment of annual enrollment goals, student success, and retention in an online learning environment.

Primary Accountabilities:

As a member of the executive team, the VP/CSEO exercises primary responsibility for the following areas:

• Leading Los Angeles Pacific University’s efforts to provide higher education opportunities through strategic alliances and partnerships.
• Accountable for the enrollment and retention of students/units through the development of a Strategic Enrollment Plan.
• Serves as a member of the Executive Leadership Team.
• Provides strategic interpretation of student enrollment and success best practices of trends in Christian higher education, while assessing their applicability to Los Angeles Pacific University’s mission and goals.
• Providing leadership and strategic direction for the enrollment and student experience of Los Angeles Pacific University students outside of teaching.
• Developing, implementing, and adapting short-term and long-term (multi-year) strategic planning goals for enrollment and student life initiatives in alignment with Los Angeles Pacific University’s mission and goals.
• Administrative oversight for personnel, staff professional development, recruiting, admissions, financial aid, student mentoring and spiritual formation, quality control, budget, and new initiatives, with team members being remote or hybrid.
• Acts as ombudsman for students (receives complaints and concerns) and negotiates to resolve conflicts.
• Oversees the implementation of controls and systems in functional areas to ensure Los Angeles Pacific University standards and best practices, meeting audit and government regulations for compliance with student financial services.
• Develops a strategic direction for a diverse array of student engagement services and programs that support the academic and student lifecycle needs of the institution.
• Prepares and oversees the annual financial planning and monthly budget process for functional areas within their span of care.
• Provides leadership for the branding, marketing and outreach activities of the university.
• Required to work a Saturday commencement event each calendar year.
• Carries out other duties and responsibilities assigned by the President.

Supervises

• Associate Vice President of Marketing and Outreach
• Director of Enrollment Services
• Director of Student Success
• Director of Student Financial Aid

Missional Expectations

• The VP/CSEO is responsible for carrying out LAPU’s Christian faith and mission by hiring Godly employees who embody the Christian faith in their daily living and by providing spiritual support and care to employees in their span of care through praying with employees regarding their dreams and challenges, sharing devotional messages and providing their team members with spiritual counseling. The Vice President is assessed annually on their performance in accomplishing these vital tasks.
• All employees play a critical role in the establishment and maintenance of a robust Christian community that seeks to serve with grace the needs of all employees and students. As a LAPU employee, you are called to engage with your colleagues and all those that the university serves by modeling Christ-like character in all of your interactions. You will celebrate and honor other employees and students as being made in the image of God; be thankful, expressing gratitude to God and one another; build others up with your words; and work as an instrument of God's love seeking to heal a lost and broken world.

Knowledge, Skills, and Abilities

• Excellent leadership and interpersonal communication skills, including organizing and motivating. A commitment to work effectively with a diverse faculty, staff, and student body.
• Ability to work collaboratively across organizational units specifically related to student engagement and learning.
• Comprehensive knowledge of student development and current trends in student success.
• Demonstrates transformational leadership skills and an ability to effectively manage organizational change as well as a demonstrated working knowledge of issues related to student conduct and academic integrity.
• Strong command of the English language with excellent written and oral communication skills.
• Strong organizational skills, detail-oriented, with an ability to plan and manage multiple projects concurrently in a timely manner.
• Ability to be proactive, to work with little supervision and meet deadlines.
• Ability to develop, re-engineer, and implement organizational structures and strategies for functional areas.
• Ability to formulate, interpret, adapt, and apply policies and regulations in a complex university setting.
• Ability to supervise employees in accordance with Los Angeles Pacific University’s policies and applicable laws, including skill in interviewing, hiring, and training employees; planning, prioritizing, assigning, and directing workload; reviewing performance; rewarding and coaching employees; and addressing complaints and resolving problems.
• Ability to develop and maintain recordkeeping systems and procedures.
• Knowledge of standard budgeting and expenditure control procedures and documentation.
• Skill in the use of personal computers and appropriate software applications (see below).
• A positive, cooperative, Christ-like attitude and supportive of the university and its mission.

Mental Demands

• Ability to research, gather data, compile information, and prepare reports.
• Ability to investigate, analyze information, and draw conclusions.
• Ability to engage in critical thinking and exercise independent judgment.
• Ability to maintain confidentiality and manage confidential information.

Physical Demands

• This position typically includes the following physical demands. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Ability to stand, walk, and sit for extended periods of time
• Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment
• Visual acuity to read words and numbers
• Speaking and hearing ability sufficient to communicate in person or over the telephone
• Ability to exert up to 10 pounds of force and occasionally lift and/or move up to 15 pounds

Technologies

• Google suite (Gmail, drive, docs, slides etc,)
• Slack instant messaging program
• Word processing software—Microsoft Word
• Course management system—Moodle
• Presentation software—Microsoft PowerPoint
• Spreadsheet software—Microsoft Excel
• Salesforce-CRM for Enrollment
• Jenzabar – Student Records, Student Financials, Student Accounts

Non-discrimination Statement

• Los Angeles Pacific University does not discriminate on the basis of race, color, national origin, sex, gender, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.
• This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and Los Angeles Pacific University reserves the right to change this job description and/or assign tasks for the employee to perform, as the University may deem appropriate