BAMSI is a 501(c) 3 nonprofit organization founded in Brockton, Massachusetts, with a vision of driving change and creating equal opportunities for individuals with developmental disabilities and mental and behavioral health challenges.  Brockton Area Multi-Services, Inc. (BAMSI) was incorporated on March 21, 1975 as South Shore Multi-Services Inc., under Chapter 180 of the Massachusetts General Laws, as a not-for-profit human service organization. On July 9, 1975, it changed its name to Brockton Area Multi-Services, Inc. It was formed for the development, coordination, and delivery of integrated human service programs, and according to its website, its mission is “to empower people and enrich their lives, through compassionate support and diverse services, one individual, one family a time.” BAMSI employees up to 2,000 people and operates adult, child, and family services, assisting approximately 30,000 individuals each year in Worcester, Middlesex, Norfolk, Bristol, and Plymouth Counties.

BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Access for all; to creating a holistic system of care that meets people where they are; and abolishing the stigmas surrounding mental illness, disability, and addiction.

We strive to offer valuable benefits that promote a healthy work/life balance and add value to our employees’ lives. Our comprehensive benefits include:

• Generous Time Off Package
  • up to 4 weeks combined vacation, personal and cultural holiday
  • 12 paid holidays
  • up to 2 weeks Sick Time
• Highly Specialized Paid Trainings including opportunity to earn CEUs
• Health and Dental Insurance
• Life, Short Term and Long Term Disability Insurance
• 403B plan with discretionary match
• Wellness Activities
• Employee Assistance Program
• Career Development Opportunities

*Available benefits are based on position and scheduled hours. 

Key Responsibilities

• Strategic HR Leadership:
  1. Serve as the human resources leader for the Agency and key advisor to senior management.
  2. Serve as a trusted partner to Peter Evers, Chief Executive Officer and Dennis Orsinger, CFO.
  3. Develop and drive an integrated people strategy that aligns with, and actively underpins, BAMSI’s business strategy of growth, development, and culture transformation. 
  4. Provide input on organizational design, workforce planning, and succession planning.

• Acquisition Integration, Talent Management, and Learning & Development:
  1. Support the integration of new acquisitions and/or merger and all business opportunities. 
  2. Oversee recruitment efforts to attract and retain all support staff.
  3. Develop and manage effective onboarding, training, and L&D programs.

• Employee Relations, Engagement, and HR Business Partnerships:
  1. Foster a positive workplace culture that promotes employee engagement and satisfaction.
  2. Ensure employee concerns are addressed and conflicts mediated to ensure a harmonious work environment.
  3. Provide guidance in a unionized environment and ensure strict compliance with CBA.
  4. Determine key metrics and proven efforts relating to increased retention rates for highly sought after talent in the field.

• Compensation and Benefits:
  1. Develop a robust compensation strategy and benefits programs to attract, motivate, and retain employees.
  2. Ensure compliance with all state and federal laws.
  3. Stay updated on industry trends and benchmarks to ensure equitable and competitive packages.

• Performance Management:
  1. Lead performance management processes, including goal setting, performance reviews, and feedback.
  2. Implement strategies to improve employee performance and development with a particular emphasis on working with a remote workforce.

• Legal Compliance and Policies:
  1. Ensure compliance with behavioral healthcare industry regulations and employment laws.
  2. Develop and enforce HR policies and procedures to mitigate legal risks.

• Diversity, Equity, and Inclusion:
  1. Support and drive initiatives to enhance diversity, equity, and inclusion across the organization.
  2. Develop and align programs to promote a diverse and inclusive workforce.

Cultural Fit:

• Alignment with the company's mission and values to elevate behavioral healthcare outcomes and improve the quality of life for persons served. 
• Adaptability within a dynamic and fast-paced environment.
• Proven track record of collaboration and team orientation. 
• Empathy and approachability to connect with employees at all levels.
• Ability to navigate a complex business and competing priorities within.

Performance Metrics:

• Employee satisfaction and engagement scores.
• Turnover rates and retention of key staff.
• Compliance with healthcare regulations (CARF, DDS, etc.), State and Federal Statutes and HR policies.
• Successful implementation / integration of diversity and inclusion initiatives in all HR activities.
• Improvement in performance management metrics.

The Candidate

Professional Qualifications

The ideal candidate will be an authentic, strategic, and vibrant human resources leader.   He/she must be a driven, creative, resourceful thinker who can guide the organization through growth and change.   Specifically, this individual must possess the following characteristics:

• A results-driven, service-oriented executive with a minimum of 15 years of experience in HR leadership. Specific experience in behavioral health or healthcare services is a benefit, but not a requirement.
• Intelligence, curiosity, self-confidence, resilience, and charisma to function effectively as a thought-partner to the CEO, the executive team, and the organization at large. 
• Demonstrated record of success bringing in high-level thinking and impact, in a challenging, service-oriented organization with a geographically distributed workforce, within Massachusetts.
• An operationally focused executive with experience supporting corporate HR team members and has broad generalist experience managing HR service centers of excellence.
• Prior experience as a Chief People Officer or as a top divisional HR executive for a sizeable, organization. 
• Deep experience managing 20 direct and indirect reports and refining how HR services are delivered.
• Experience in a wide range of human resources issues including recruiting, retention, employee relations, compensation, and benefits, as well as creative employment policies required to successfully grow an organization.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in HR software and tools for managing HR processes.

Education, Certification

• BA/BS is required, master’s degree in business, Human Resources, or related field highly desired. 
• SHRM-SCP Certification highly desired.

Compensation

• Compensation will be competitive and commensurate with experience. 

BAMSI conducts as needed, job-related background checks (e.g., may include but is not limited to fingerprints, drug testing, TB testing, verification of employment history and/or reference checks) prior to employment.

EEO

We at BAMSI appreciate your interest and consideration of roles in our organization.

BAMSI is an equal opportunity and Affirmative Action Employer encouraging diversity in the workplace.  All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status and regardless of whether the qualified applicants are individuals with disabilities.

EEO is the Law
http://www1.eeoc.gov/employers/poster.cfm

Reasonable Accommodations for Applying/Recruitment
Reasonable accommodations are adjustments made to remove workplace obstacles for qualified individuals with disabilities to apply for and perform their jobs.

Applicants who qualify under the Americans with Disabilities Act, as amended, may be eligible for a reasonable accommodation in BAMSI’s application and selection process. A request for an accommodation will not affect opportunities for employment within BAMSI. 

Arrangements can be made if you have a disability that requires an accommodation for completing an application form, interviewing or any part of the employment process. Requesting accommodations, in writing or verbally, can be initiated by a BAMSI employee, qualified applicant, or by someone acting on that person’s behalf.  Either call 508-484-7171 or, send letter to Talent Acquisition, 15 Christy's Dr Brockton, MA 02301. Note: please do not use these contacts to follow-up on job inquiries.