U.S. CITIZENSHIP AND VALID U.S. DRIVER'S LICENSE IS REQUIRED.
Position Overview:
Nalas Engineering is currently seeking a self-motivated and tech-savvy IT Data Technician. The successful candidate will be working with a team as the primary point of contact for employees seeking help desk support and will focus on providing Tier I/II tech support of a Windows based network as well as stellar customer service. As an IT Data Technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. To be successful, the candidate should be well-versed in all aspects of computer systems configuration, set up, and maintenance. Candidate will be working with management on the creating and maintaining documentation surrounding the IT data systems in use. Any experience with Data Security and Cybersecurity would be beneficial. Candidate should also have excellent interpersonal and communication skills. Willingness to work off hours when needed is a must.
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Qualifications:
This position will require the candidate to be mobile, the individual would share duties between both facilities located in Centerbrook and Norwich.
EEO Employer - Disability/Veteran/Minority/Female/Sexual Orientation/Gender Identity
Due to federal contractual requirements, applicant must be a U.S. Citizen or Permanent Resident with a valid U.S. Driver's License.
Job Type: Full-time
Pay: $55,000.00 - $82,000.00 per year
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Ability to Relocate:
Work Location: In person
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