Claims Analyst analyzes and reviews insurance claims for accuracy, completeness, and eligibility. Reviews claims for eligibility to be reimbursed. Being a Claims Analyst maintains updated records and prepares required documentation. Assists in controlling the cost of processing claims. Additionally, Claims Analyst contacts policyholders about claims and may provide information regarding the amount of benefits. May require a bachelor's degree or its equivalent. Typically reports to a supervisor or manager. The Claims Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Claims Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
JOB TITLE: Claim Analyst
REPORTS TO: Claim Investigation Manager
OVERVIEW OF ROLE: Ensure the customer is serviced first and receives the type of attention that will make them want to continue to do business with Ward while protecting Ward. Grow our business through customer retention while balancing costs by: 1) processing, investigating and resolving cargo loss and damage claims in an accurate and timely manner and 2) providing claim resolution support as assigned.
DUTIES AND RESPONSIBILITIES:
REQUIREMENTS:
While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed.
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