Claims Analyst jobs in Indianapolis, IN

Claims Analyst analyzes and reviews insurance claims for accuracy, completeness, and eligibility. Reviews claims for eligibility to be reimbursed. Being a Claims Analyst maintains updated records and prepares required documentation. Assists in controlling the cost of processing claims. Additionally, Claims Analyst contacts policyholders about claims and may provide information regarding the amount of benefits. May require a bachelor's degree or its equivalent. Typically reports to a supervisor or manager. The Claims Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Claims Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Claims Analyst
  • Hachette Book Group
  • Lebanon, IN FULL_TIME
  • CLAIMS ANALYST        
    Hachette Book Group (HBG) currently has an opening for the role of Claims Analyst in the Claims Department. This department is primarily responsible for managing customer claims and corresponding monetary chargebacks/deductions for both our in-house and client publishers. As a Claims Analyst, you will identify, research, and solve challenging problems while representing the policies of HBG and its clients with accuracy and integrity and providing excellent service to our customers. This may include handling invoice and returns credits/adjustments, returns validation and defaults, monitoring of non-returnable product and discount tables, chargeback deduction processes, claims research, markdowns, incentives, client co-op, proof of delivery & carrier claims, tax certificate support, tax credits, and credits and rebills.    
    ESSENTIAL DUTIES AND RESPONSIBILITIES        
            
    ·         Research, validate, and resolve claims        
    ·         Perform billing adjustments        
    ·         Communicate findings to clients, customers, and internal departments        
    ·         Deny claims, when warranted        
    ·         Negotiate mutually beneficial settlements of contested denials when necessary        
    ·         Analyze and troubleshoot source problems to eliminate future claims        
    ·         Develop expertise in HBG’s systems, procedures, and policies        
    ·         Adherence to scheduled work times        
    ·         Achieve individual and team goals based on department metrics and service-level objectives        
    ·         Additional duties as necessary        
            
    KNOWLEDGE, SKILLS & ABILITIES REQUIRED        
            
    ·         Strong, clear communication skills (verbal and written)        
    ·         Excellent analytical and problem-solving skills; attention to detail        
    ·         Able to identify and prioritize customer needs, and think quickly to provide appropriate resolutions        
    ·         Basic phone/computer/technology skills. Ability to navigate the internet, use Microsoft Outlook, Word, and particularly Excel. Familiarity with service ticketing tools such as Zendesk is a plus        
    ·         Must be organized and detail-oriented. Accuracy and follow-through are critical        
    ·         Accurate typing skills plus 10-key numeric keypad competence        
    ·         Ability to exhibit patience and empathy when working with customers, while enforcing HBG policies and negotiating resolutions in good faith        
    ·         Results-driven with a demonstrated ability to achieve goals        
    ·         Able to manage expectations and resolve conflict        
    ·         Must be able to work as part of a team, supporting others and demonstrating adaptability        
    ·         Should have an exceptional willingness to learn, be self-motivated, and determined to succeed        
    ·         2 years’ experience in a service environment        
    ·         Experience and/or interest in accounting a plus        
    ·         College degree preferred    
         
    As a leading book publisher, we believe that including and representing diverse voices in all aspects of our business is fundamental to what we do. Our publishing programs must reflect the broad range of backgrounds, experiences, political views and ideas that shape our society and publish books for all readers.   
    Hachette Book Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.   
       
  • 17 Days Ago

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Administration/Data Entry - Entry Level
  • Balance Claims
  • Indianapolis, IN FULL_TIME
  • Job SummaryBalance, LLC, America’s Services Company for Contractors, is always looking for motivated Administrative Professionals in Indianapolis, IN. Our Shared Service Department administratively in...
  • 18 Days Ago

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Account Manager - Sales Hybrid (Hunter - Farmer)
  • Balance Claims
  • Indianapolis, IN FULL_TIME
  • About Balance, LLCBalance, LLC (https://balanceclaims.com) is a Business Process Outsourcing (BPO) firm focused exclusively on assisting contractors offload the management of their construction job fi...
  • 3 Days Ago

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Storm Restoration Estimator
  • Balance Claims
  • Indianapolis, IN FULL_TIME
  • Company OverviewBalance, LLC (https://balanceclaims.com) is a Business Process Outsourcing (BPO) firm focused exclusively on assisting contractors offload the management of their construction job file...
  • 3 Days Ago

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Storm Restoration - Project Supplementor
  • Balance Claims
  • INDIANAPOLIS, IN FULL_TIME
  • About Balance, LLC - https://balanceclaims.com/Balance provides contracting businesses with full-service claims administration, estimates, advisory and technology services. We help contractors save ti...
  • 3 Days Ago

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AP/AR Accounting Professional
  • Balance Claims
  • Indianapolis, IN FULL_TIME
  • Company OverviewSolar Integrated Roofing Corp. (OTC:SIRC), is an integrated, single-source solar power and roofing systems installation platform company specializing in commercial and residential prop...
  • 3 Days Ago

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0 Claims Analyst jobs found in Indianapolis, IN area

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Financial Analyst
  • DMC Insurance Inc.
  • Indianapolis, IN
  • Job Description Job Description We are seeking an experienced, highly-motivated professional to join our underwriting te...
  • 3/28/2024 12:00:00 AM

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Remote Regulatory Compliance Analyst (Insurance Industry)
  • National General Insurance
  • Indianapolis, IN
  • Job Description Position/Title: Remote Regulatory Compliance Analyst (Insurance Industry) ** NOTES: Ideal candidate will...
  • 3/28/2024 12:00:00 AM

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Sales/Data Entry Agent - Full/Part Time - Remote Job
  • Jobconversion, LLC
  • Indianapolis, IN
  • Job Conversion, LLC is looking for both experienced and entry level sales reps who are also good at data entry. Work you...
  • 3/28/2024 12:00:00 AM

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Remote Inside Property Claims Adjuster
  • Liberty Mutual Group
  • Indianapolis, IN
  • You are here: / US,Indianapolis-IN,Remote Inside Property Claims Adjuster **Remote Inside Property Claims Adjuster** **R...
  • 3/28/2024 12:00:00 AM

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ECU Adjuster - Commercial Auto
  • Protective Insurance Corporation
  • Indianapolis, IN
  • **ECU Adjuster - Commercial Auto** at Protective Insurance Indianapolis, IN **ECU Adjuster- Commercial Auto** **Descript...
  • 3/28/2024 12:00:00 AM

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Auto Claims Adjuster
  • Liberty Mutual
  • Indianapolis, IN,US
  • Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, ex...
  • 3/27/2024 12:00:00 AM

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Licensed Property & Casualty Insurance Agent (Remote) – (English or Bilingual Spanish)
  • Concentrix
  • Indianapolis, IN
  • Job Title: Licensed Property & Casualty Insurance Agent (Remote) (English or Bilingual Spanish) Job Description ****Must...
  • 3/27/2024 12:00:00 AM

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Insurance Audit Senior - Louisville, KY / Jeffersonville, IN (Hybrid or Remote)
  • Cherry Bekaert
  • Indianapolis, IN
  • **Description** **Cherry Bekaerts** Audit and Assurance practice has been growing. Come be a part of the growth as an **...
  • 3/26/2024 12:00:00 AM

Indianapolis is in the East North Central region of the Midwestern United States, in central Indiana. According to the U.S. Census Bureau, the Indianapolis (balance) encompasses a total area of 368.2 square miles (954 km2), of which 361.5 square miles (936 km2) is land and 6.7 square miles (17 km2) is water. The consolidated city boundaries are coterminous with Marion County, with the exception of the autonomous municipalities of Beech Grove, Lawrence, Southport, and Speedway. Indianapolis is the 16th largest city by land area in the U.S. Indianapolis is within the Tipton Till Plain, a flat to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Claims Analyst jobs
$37,443 to $48,016
Indianapolis, Indiana area prices
were up 1.3% from a year ago

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