Claims Analyst jobs in Phoenix, AZ

Finance Administration at Valon

The Finance Administration Team completes all default-related processes associated with invoice management, corporate advances, claim submission, default reporting and credit reporting, in addition to other various back-office functions. The team is crucial to Valon and the broader mortgage ecosystem, as it helps minimize losses for Valon, MSRs, and Investors. Homeowner transparency and financial literacy is always a focal point to our people, process, and product and we strive to help homeowners who need additional support to keep their dream of homeownership alive.

About the Role 

The Finance Administration Claims Analyst completes all tasks associated with reimbursement claims filed with Freddie and Fannie, in addition to recording and payment of vendor invoices and various other applicable tasks. The claim reimbursement process includes compiling the documentation and information needed to prepare the claim, preparing the claim, and working within specific internal and government applications to identify allowable expenses and timelines when filing the claim; inclusive of claim preparation of incentive claim proceeds for completed loss mitigation workouts. This role is responsible for analyzing funds advanced on a mortgage and determining what can be reimbursed by Freddie or Fannie. This position requires the application of various complex methods, procedures, and knowledge of the business unit’s product(s) and understanding of corporate advances. Qualified candidates will need to be efficient with general loan servicing functions as well as have broad knowledge in all areas of default. As part of the role, you will learn and understand Valon’s servicing system as it relates to the position to provide meaningful feedback to our product and engineering team.

Responsibilities

• You'll review loan history across multiple accounts to determine if there are funds to be reimbursed
• You will be responsible for displaying all knowledge of Investors and Mortgage Insurance Companies (Freddie Mac, FNMA, etc.).
• Compile all advances, invoices, and supporting documentation into a claim for submission
• File the claim within the correct internal/government system to request reimbursement
• Reconcile claim funds and expenses written off to ensure all claimable amounts have been filed
• Record and pay third-party vendor invoices, where applicable
• Work to provide user feedback on current systems to the product and engineering team.

Ideal Background

• Bachelor's degree in Business, Finance, or a related field.
• Minimum of 2 years of experience in mortgage default servicing, specifically in claims processing.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong proficiency in Excel
• Knowledge of mortgage industry regulations and guidelines, including Freddie Mac, FNMA & MI.
• In-depth understanding of claims and expense reimbursement logic.
• Excellent time management skills for project management

Minimum Qualifications

• Excellent organization skills
• Excellent interpersonal skills including both written and verbal communication
• Strong knowledge of Mortgage applications and systems, and therefore the capacity to work independently
• High analytical skills

Benefits

• Compensation: Salary of $51k - $69k with a meaningful stake in the company via equity, and 401k plan 
• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
• Food & meals: in-office snacks and drinks, and a $400 monthly stipend towards your lunches or groceries 
• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
• Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
• Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
• Generous time off: flexible paid time off, sick days, and 11 company holidays 
• Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition