Claims Clerk, Sr. jobs in Fort Worth, TX

Typical Duties:

1. Analyzes and completes service requests and provides application support for assigned applications and systems by performing workflow assessments, capturing business needs, and analyzing internal systems to determine functional requirements while mentoring other analysts.


2. Performs complex system configuration changes related to upgrades and vendor related fixes and notifications.


3. Coordinates, design, development and implementation of larger initiatives while mentoring other analyst.


4. Plan and leads the development of testing scenarios and testing scripts and participates in application unit level and integrated testing.


5. Keeps abreast of industry trends and vendor upgrades, enhancements, and offerings; partnering with customers to recommend and implement solutions as appropriate.


6. Creates and modifies reports as required and completes and coordinates appropriate data validation.


7. Follows departmental processes, including but not limited to on call, project prioritization, status reports, security, documentation, change control, RCA and time tracking.


8. Performs other related job duties as assigned.