Claims Director directs and oversees the operations of an insurance claims department to meet operational, financial, and service requirements. Establishes policies and procedures for the administration of insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Being a Claims Director is responsible for the strategic processing and payment of claims. Maintains up-to-date- knowledge of legislation, regulations, and industry events which pertain to insurance claims. Additionally, Claims Director provides expert guidance and consultation to staff on the most complex claims. Requires a bachelor's degree. Typically reports to top management. The Claims Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Claims Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
CLAIMS SPECIALIST
With 150 years’ experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casualty, employee benefits, captive insurance, and surety bonds solutions, as well as personal risk services. An employee-owned company, we are one of the largest independent agencies in the Southeast and have Captive Insurance operations in Grand Cayman and Vermont. For 25 years, we have earned the distinction of a Best Practices Agency and have consistently been ranked among the top 30 agencies in the country by Reagan & Associates. Scott has nine offices across North Carolina, South Carolina, Tennessee, and Virginia. Our employee owners enjoy a strong, team-centric culture, excellent benefits, and retirement programs. As an employee-owned company, our associates are more than employees; they are owners. This ownership creates a unique company culture and provides significant opportunities for our employee owners. We are driven by an entrepreneurial spirit and guided by out-of-the box thinking to deliver world-class service to our clients, primarily mid-market companies.
We currently have an opening for a Claims Specialist in our Lynchburg, VA office. If you enjoy working in a dynamic environment that rewards excellence and encourages entrepreneurial thinking, we’d like to hear from you!
PRINCIPAL OBJECTIVES OF THE POSITION
The Claims Specialist will monitor, and assist Select and Personal Lines clients with claims reporting and resolve client issues during the claims process.
POSITION QUALIFICATIONS AND REQUIREMENTS
• High school diploma required
• Strong work ethic
• Dependable
• Effective interpersonal skills
• Strong verbal and written communication skills
• Strong sense of urgency in getting issues resolved
• Ability to obtain Property & Casualty License
PRINCIPAL DUTIES AND RESPONSIBILITIES
• Assist clients in reporting claims
• Resolve claim problems as they arise
• Keep account managers informed of important monuments
• Other duties as assigned
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