Claims Director directs and oversees the operations of an insurance claims department to meet operational, financial, and service requirements. Establishes policies and procedures for the administration of insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Being a Claims Director is responsible for the strategic processing and payment of claims. Maintains up-to-date- knowledge of legislation, regulations, and industry events which pertain to insurance claims. Additionally, Claims Director provides expert guidance and consultation to staff on the most complex claims. Requires a bachelor's degree. Typically reports to top management. The Claims Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Claims Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Putting People First in Pharmacy- Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.
Due to growth, we are adding Director, Claims Quality Assurance & Testing to our Customer Operations department.
We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.
The Director, Claims Quality Assurance & Testing is responsible for the overall testing strategy and execution spanning all new PBM client implementations and existing PBM client configuration changes. The role has direct ownership and accountability for testing and testing teams spanning all aspects of pharmacy benefit client deliverables. This includes pre-adjudication inputs such as hierarchy, eligibility, plan benefits, formulary, utilization management, networks, historical claims and historical MPA data, as applicable. In addition, it includes post-adjudication elements Such as claims extracts, EOBs, member portal views, API integrations and Prescription Drug Events. Success in this role will require collaboration across the enterprise to ensure accurate and timely information and data flow to meet client requirements.
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