Claims Processing Clerk, Sr. jobs in Baton Rouge, LA

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.

Residency in or relocation to Louisiana is preferred for all positions.

Grade 2

POSITION PURPOSE

Process incoming and outgoing mail and sorts incoming claims by designated lines of business in a timely manner.

NATURE AND SCOPE

• This role does not manage people
• This role reports to this job: MANAGER, MAIL SERVICES & MATERIAL MGT
• Necessary Contacts: To effectively fulfill this position, the incumbent must be in contact with:All levels of BCBSLA personnel, postal employees, and external vendors.QUALIFICATIONS:

QUALIFICATIONS

Education

• High School Diploma or equivalent required
• Additional training or education preferred

Work Experience

• At least 1-year previous experience operating postal equipment and working in a mailroom environment required.

Skills and Abilities

• Must have effective communication and interpersonal skills enough to maintain cooperative working relationships with customers and co-workers. Ability to follow written and verbal directions with attention to details necessary.
• Must be able to operate a calculator, computer, other office equipment and perform simple math functions.
• Must possess organizational skills with demonstrated ability to establish priorities and perform multiple tasks. Ability and skills to effectively work with a diverse group of people necessary.

Licenses and Certifications

• None Required

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

• Open, clean, and sort incoming premium payments, incoming claims with the Opex machine and separate by lines of business ensuring that all incoming mail is processed in a timely manner.
• Inbound and count all accountable mail for the organization.
• Deliver incoming mail to respective departments and auxiliary mailrooms.
• Delivers all accountable mail to respective departments for signature delivery.
• Document department's daily production and postage expenditures used corporate wide to track postage expense with correct cost centers.
• Process daily outgoing mail using the SendPro machine to affix appropriate postage for letters and parcels.
• Clean, process, count, record, and deliver return mail to the respective areas
• Prepare all certified letters for mailing for WFH teams.
• Any additional ad-hoc jobs that are related to Mail Services

Additional Accountabilities and Essential Functions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize, and analyze are required.

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An Equal Opportunity Employer

All BCBSLA EMPLOYEES please apply through Workday Careers.

PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)

Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.

If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact recruiting@bcbsla.com for assistance.

In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.

Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.

JOB CATEGORY: Administration, Facilities & Secretarial