Claims Processing Director jobs in Springfield, MA

CLIMB to New Heights…And live the American Dream.
Become part of something bigger by contracting with the nation’s top provider of roof and property inspection services working with insurance carriers and adjusters in your area. This is an independent contractor position.

We are seeking professional inspectors to join our dynamic field team. Hancock offers a great opportunity for entrepreneurial minded, independent contractors to work on a variety of assignments including steep and high roof damage assessments, exterior and interior damage evaluations and underwriting property inspections. Using technology, our roof and exterior inspectors help assess the extent of damage to a property and help prevent further damage until permanent repairs can be completed.

Hancock leads the way in claims resolution services by complete nationwide coverage, fast, full-services claims inspections, and superior quality and accuracy. Our proven process is your assistance of high-quality claims support from rapid catastrophe response to direct inspections. We want your future to start here.

Successful Technicians possess:

• Ability to safely navigate and inspect any type of roof, specifically steep and high roofs
• Technical ability to complete inspections in varied weather conditions
• Strong customer service skills
• Empathy when dealing with insureds
• An entrepreneurial spirit
• Roofing and construction related backgrounds and/or insurance claims experience are a plus but not required

Requirements:

• Reliable truck or SUV with the ability to transport and carry at least a 32’ ladder
• Ability to complete inspection documentation via a Hancock approved device
• Demonstrated knowledge of MS Office applications including Outlook and Teams
• HAAG Certification is a plus
• The ability to get any required certifications or credentials to become a part of our contractor pool

Sub-Contractor Incentives:

• Access to health, dental, vision and additional benefit opportunities through our partnership with ICBA
• Fleet partnerships that offer discounts on parts and services