Claims Processing Manager manages the administration of health insurance claims, payment processing, billing research, and responding to inquiries. Ensures timely and proper disposition of claims in accordance with coverage amounts. Being a Claims Processing Manager trains staff on organizational policies and ensures procedures are followed at all times. Provides guidance on more complex or high-value claims. Additionally, Claims Processing Manager typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Claims Processing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Claims Processing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
We are seeking a detail-oriented Automotive Claims Intake Specialist to join our team. The ideal candidate will have excellent comprehension skills and the ability to analyze complex information. As an Automotive Claims Intake Specialist, you will be responsible for reviewing and interpreting data gathered from multiple sources in multiple ways that result in actionable recommendations.
About Us
Capital Processing Systems (CPS) is a third-party administrator specializing in vehicle service contracts, limited warranties, and theft deterrent products among other ancillary products. Our mission is to set ourselves apart from the competition and provide quality products and exceptional service to our clients and customers. At CPS you will have the opportunity to be a part of a growing company managed by some of the brightest, experienced, and most dedicated individuals in the industry.
Job Responsibilities
The primary responsibility of the Automotive Claims Intake Specialist is to review electronic claim forms received from our dealership clients and repair facilities, locate the customer’s contract in our database, verify coverage, open a claim and set-up payees.
Additional Duties
Handle phone inquiries from both customers and repair facilities to provide information on contract coverages and data enter/transcribe the conversations quickly and accurately. Look up the cost of parts and labor for repairs using our online systems. You will work as a team with other staff members to bring all claims to a resolution, effectively and efficiently. You will report any client, customer, or repairer escalation requests, or any unusual claims to your team leader. Work with other CPS internal departments and all levels of CPS management. You will perform other responsibilities as needed.
Job Requirements
Data entry skills: Must type quickly and accurately.
We are a customer-centric company and require the Intake Specialist to maintain an outstanding demeanor with our clients, their customers, and our repair facilities. Strong organizational and with the ability to problem solve and multitask.
Must be proficient using a pc and the common Microsoft Office programs.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
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