Claims Processing Manager jobs in Sarasota, FL

For over 60 years, FCCI Insurance Group has built a reputation on trust and relationships. As a leading super-regional property & casualty insurer with strong financials and excellent partnerships with our independent agents, FCCI is committed to creating connections and looking for employees who share our vision. If you value loyalty, integrity, vision, excellence and service like we do, and you want a rewarding career you can be proud of, you belong at FCCI.

We are currently seeking a Manager, Liability Claims, to manage and oversee the Commercial Claims team to ensure all assigned claims are investigated and adjusted appropriately. The team determines liability, secures information, reviews coverages, and settles claims.

This position can be located in our Lawrenceville, GA , Lake Mary or Sarasota, FL office with a hybrid work schedule available (3 days in office and 2 days from home). Remote will be considered for candidates not in close proximity to one of our office locations, (in states we write business).

What you will do:

• Manage a Commercial Litigation team that primarily handles complex and/or litigated Auto and GL claims in Florida and Georgia.
• Determine work objectives and planning workloads and deadlines for team. Review procedures; workflows and time utilization: identifies potential volume or workflow issues and/or areas where efficiency can be improved and implements changes. Advise user departments of policy or procedural changes.
• Investigations may include applicable field work such as meetings, inspections, assessing damages and documenting physical evidence.
• Documents a plan of action, strategy and future exposure. Sets and maintains an appropriate diary schedule as specified in our claims company guidelines.
• Directs attendance at mediations for those cases within authority and any other duties related to the effective handling of claims. Implements strategies to expeditiously close files and manages claims to a conclusion in the most effective manner possible.
• Selects, contracts with, and works with independent adjusters and miscellaneous vendors in an attempt to handle claims effectively and contain expenses.
• Manage exposures and ensure that reserves are appropriate at the case level for assigned team.
• Support staff management of litigated cases with focus on adherence to guidelines, effective defense, and cost containment.

In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package.

FCCI values the contributions of a diverse workforce.

We're committed to being fair and equitable to all employees and applicants for employment. FCCI prohibits discrimination on the basis of race, color, sex, age, marital status, religion, national origin, sexual orientation, handicap, disability and other legally protected classifications.

Please apply via our website at www.fcci-group.com.

Experience

• Bachelor’s degree (preferred); NOTE - Relevant, progressively responsible work experience may be substituted on a year for year basis for the required education
• Six or more years of commercial liability experience with two years in a leadership role
• Experience handling complex litigated claims in Florida and Georgia.
• Strong working knowledge of insurance claim procedures, rules, systems, and regulations.
• Strong working knowledge of claim file management techniques and processes.
• Strong working understanding of the judicial and legal systems.
• Knowledge of medical terminology.
• Excellent communication, negotiation, interpersonal and organizational skills.
• Ability to analyze, define and solve problems; the use of good judgment and decision-making.
• Ability to interpret and explain insurance policy coverage as applicable to the area of claims handling.
• Current, active Adjusters License in assigned jurisdiction(s).
• AIC, CPCU or AEI designation(s), or equivalent experience or experience